EA - Director of Engineering

US Based Salary Range: $139,622.64 - $190,000 DOE; 15% annual bonus

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

Director of Engineering, EveryAction

EveryAction is Bonterra's multichannel CRM and digital engagement platform, built for nonprofit fundraising. It brings fundraising, marketing, advocacy, and CRM together in one unified experience, helping organizations deliver personalized outreach across email, mobile, and digital channels. EveryAction serves a wide range of nonprofits, from growing midsize organizations to large, enterprise, and national missions, helping them engage supporters, raise more, and grow donor lifetime value.

EveryAction is also home to Bonterra Que, our agentic AI suite built directly into the platform. Que doesn't just advise, it acts: building campaigns, segmenting donors in plain language, drafting emails aligned to brand and best practices, and surfacing the insights fundraisers need to make smarter decisions. Grounded in the largest data set in social good and built with humans in control, Que already has strong adoption across our customer base. This role will help build and scale that product line.

You are an experienced engineering leader who thrives on helping teams succeed. You have built scalable systems in complex domains such as SaaS platforms, integrations, and AI/ML infrastructure. You balance strong technical credibility with exceptional people leadership: you code, you understand system design tradeoffs, and you can architect with conviction. You are passionate about AI-first development and committed to building responsible, trustworthy systems that serve their users and mission.

You will manage two Scrum teams (two to four engineers plus one QA analyst each), guiding EveryAction's core platform and AI capabilities, including Bonterra Que.

Key responsibilities:

• Partner with product, design, and data science to translate product strategy into scalable, production SaaS and AI functionality.
• Innovate with AI-first development practices like agentic harnesses and development loops to increase shipping velocity and quality.
• Serve as a key architect of the platform helping navigate large bets on the technical future of the product in a world with AI.
• Own cross-functional alignment with Security, Compliance, and Data teams, and ensure SOC 2 compliance.
• Build and develop high-performing teams: conduct code reviews, foster alignment, and create an inclusive environment where engineers tackle hard problems.
• Serve as the primary engineering contact for product and design leadership, aligning on roadmap priorities, technical constraints, and timeline expectations.
  

• 2+ years building production AI systems (LLMs in enterprise settings, with tools such as Claude Code, Cursor, or Copilot).
• 10+ years of hands-on software development with deep technical credibility across the full stack.
• 6+ years managing and maintaining production systems.
• 6+ years managing engineers cross-functionally, with a demonstrated ability to build team alignment and conduct thorough code reviews.
• Management experience across two or more medium to large scale organizations, with a track record of adapting to different team cultures and operating models.
• Strong expertise in C#/.NET (4.5+), React.js or Angular.js, and Azure SQL.
• Understanding of LLM capabilities, limitations, and integration patterns in production environments.
• AI/ML systems experience, including ML pipelines, recommendation engines, and model deployment.
  

• Familiarity with the nonprofit sector, fundraising, or digital engagement.
  

At Bonterra, we're building AI-powered tools to solve real human challenges-and we want teammates who share that enthusiasm.We value people who will champion AI and bring diverse perspectives from different industries, backgrounds, and cultures. Together, we create AI that breaks down barriers, empowers communities, and delivers better outcomes

At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.

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At Bonterra, we're innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. At Bonterra, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture here.

We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here.

Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of Bonterra's total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program.

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At Bonterra, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law.

If you require a reasonable accommodation during the application process, please submit a request.