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Financial Crimes Quality Assurance Analyst - West Palm Beach, FL

Valley National Bank
$69,800.00 - $117,700.00 / yr
paid time off
United States, Florida, West Palm Beach
1700 Palm Beach Lakes Boulevard (Show on map)
Feb 06, 2026
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Financial Crimes Quality Assurance Analyst
#26-89
Multiple Locations
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Expected Work Hours
40
Job Description
Responsibilities include, but are not limited to:
  • Analyze completed cases and EDD reviews in accordance with QA procedures to ensure appropriate decisions have been made by Investigators (Levels I, II, and Senior) are appropriate and procedures have been followed. Engage with investigators and/or management to discuss discrepancies and assess sufficiency of remediation plans to address issues.
  • Review Suspicious Activity Reports (SAR) to ensure the form is completed appropriately, the narrative is thorough, and the appropriate levels of supporting documentation were obtained and maintained.
  • Analyze Actimize and Bridger closed alerts relative to policies, procedures and best practices to test for accuracy and quality. Engage with investigators and/or management to discuss discrepancies and assess sufficiency of remediation plans to address issues.
  • Review account opening documentation to ensure beneficial ownership information as properly obtained and recorded by branch and commercial lending personnel. Engage with investigators and/or management to discuss discrepancies and assess sufficiency of remediation plans to address issues.
  • Review fraud investigations relative to policies, procedures and best practices to test for accuracy and quality. Engage with investigators and management to discuss discrepancies and assess sufficiency of remediation plans.
  • Assist QA Manager with preparing periodic reports to FCC management summarizing findings of the quality assurance reviews.
  • Document and communicate exceptions to policies and procedures to QA and FCC management. Identity and make recommendations for process improvements to achieve efficiencies and comply with industry best practices.
  • Remain current on industry rules, regulations and best practices to ensure the testing program meets regulatory expectations.
  • Escalate concerns of systemic violations to QA and FCC management in a timely manner.
Requirements
Required Skills:
  • Working understanding of reporting requirements of the Bank Secrecy Act (BSA), and USA PATRIOT Act.
  • Strong attention to detail, excellent analytical and problem-solving skills.
  • Excellent oral and written communications skills.
  • Strong knowledge of Excel, including pivot tables.
  • Ability to conduct research using various sources.
  • Team oriented and able to work independently.
  • Working knowledge of MS Office products, including Outlook, PowerPoint, Word.
Required Experience:
  • High School Diploma or GED and a minimum of 5 years of experience in a financial crimes' compliance or related role.
  • Bachelor's Degree and/or ACAMS certification preferred.
Full-time/Part-time
Full-time
FLSA
Exempt
Location(s).
1700 Palm Beach Lakes Blvd, West Palm Beach , Florida 33401 , United States
70 Speedwell Ave, Morristown , New Jersey 07960 , United States
Total Rewards Summary
We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.


In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.
Job Details
Pay Range Pay Range
The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.
$69,800.00 - $117,700.00 / year
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
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