Director of Regional HR GBS, NA

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of 5.2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

Voith US Inc. is hiring for:

Director of Regional HR GBS, NA

York, PA

Interested to learn about Voith? Check out our video "Voith Careers" on YouTube.

Reasons you'll love working here:
* Flexibility with Work/Life Balance
* Competitive Compensation and Benefits Package
* 401K with generous company match
* Climate-Neutral Footprint Worldwide
* Tuition reimbursement

Summary:

The role focuses on ensuring highquality, efficient, and customeroriented delivery of defined HR services within the region while further developing and scaling the HR GBS operating model. It includes leading and developing a highperforming Regional HR GBS team and driving service excellence through compliance, automation, and process standardization. Success in this position also requires close collaboration with Regional HR, Global HR Operations, Regional GBS, and key business stakeholders to enable seamless, aligned service delivery.

Responsibilities:

1. Service Delivery & Scope Expansion - approx. 30%

• Ensure efficient and highquality delivery of all defined HR services
• Manage the operational HR service portfolio (e.g. P&C Administration, Payroll, Benefits, Recruiting Support, Mobility)
• Identify opportunities for service expansion (migration, insourcing, transfer from People BPs or the business)
• Promote a strong service culture within the team

2. Performance Management & Governance - approx. 20%

• Accountability for SLAs, KPIs, and reporting
• Ensure compliance with internal and external requirements
• Establish robust governance structures to safeguard process and service quality
• Secure and continuously improve data quality

3. Process Optimization & Efficiency - approx. 20%

• Standardize and harmonize P&C processes within the region
• Identify and implement optimization opportunities through automation, selfservices, and technology
• Evaluate efficiency and scalability options (e.g., outsourcing, bestcost approaches)
• Support global process and operatingmodel initiatives

4. People Leadership & Culture - approx. 20%

• Lead, coach, and develop a regional HR GBS team
• Build clear role profiles, competencies, and career paths
• Foster a performanceoriented, serviceoriented, and collaborative culture
• Drive engagement, talent development, and succession planning

5. Stakeholder & Customer Management - approx. 10%

• Manage all key interfaces effectively (HR BPs, HR Centers of Expertise, Regional GBS, Business)
• Ensure a highquality service and customer experience
• Maintain proactive communication, expectation management, and escalation management
• Serve as a trusted partner to HR and business leadership

Additional Responsibilities:

• Participate in global HR Operations projects and transformation initiatives
• Support audits, internal controls, and risk assessments
• Prepare analyses, business cases, and management briefs
• Contribute to HR technology and digitalization initiatives

Required Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Extensive leadership experience, ideally in (HR) Shared Services/ Global Business Solutions, or comparable HR operations environments
• Proven expertise in HR Administration, Payroll, HCM-Systems in North America; knowledge of regional compliance requirements is essential
• Experience in Dayforce, SAP/SuccessFactors and UKG PeopleDoc beneficial
• Experience with HR service transitions, migrations, and operating model transformations
• Strong background in process optimization, automation, and HR technology
• Demonstrated ability to lead and develop big, diverse teams in a service-driven environment

Key Competencies

• Strong customer and service orientation
• Strategic thinking combined with hands-on execution capability
• Excellent stakeholder management and communication skills
• Change management and continuous improvement mindset
• Analytical, KPI-driven, and cost-conscious approach

Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.