Annual Giving & Individual Gifts Manager #59100

Make a difference with VOA Oregon! For over 125 years, Volunteers of America Oregon has been dedicated to serving the most vulnerable members of our community. Through our programs in behavioral health, addiction treatment, reentry services, and support for children and families, we provide life-changing services that promote safety, healing, and empowerment.

Join a mission-driven organization that truly values its employees! This is a full-time position with excellent benefits, including:

Comprehensive health coverage - medical, dental, and vision insurance, with an employee medical premium starting at just $12.50 per paycheck

Financial protection - life insurance, short- and long-term disability insurance

Retirement security - 403(b) with an automatic 5.5% employer contribution after 18 months, regardless of employee participation

Work-life balance - a generous paid time off (PTO) plan, starting with accruals that earn 15 days in the first year, 23 days in the second, and 26 days in the third

Upfront sick leave - 80 hours of front-loaded sick time (prorated in the first year), which resets annually on January 1

Paid holidays - 10 paid holidays each year, plus three personal holidays (prorated in the first year) for employees to take time off to celebrate holidays, events, or milestones that matter most to them

Student loan forgiveness - As a 501(c)(3) nonprofit, VOA Oregon is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, which can help employees reduce or eliminate their federal student loan debt after 10 years of qualifying payments.

Additional perks - flexible spending accounts, an employee assistance program, and other voluntary benefits and discounts

At VOA Oregon, you'll be part of a compassionate and dedicated team, making a real difference in our community. Apply today!

Posting Close Date 2.26.2026

Job Summary

Reporting to the Chief Development Officer, the Annual Giving & Individual Gifts Manager is responsible for designing, implementing, and managing Volunteers of America Oregon's annual giving program while cultivating a defined portfolio of individual donors and prospects to increase annual philanthropic support.

This position blends broad-based donor engagement strategies with relationship-driven fundraising. The role leads traditional annual fund efforts, including direct mail, digital appeals, and social engagement, while also managing a portfolio of donors with capacity to grow their giving through intentional cultivation and stewardship. This role plays a critical role in strengthening VOA Oregon's individual donor pipeline and long-term sustainability.

Education & Experience.

• Bachelor's degree in a relevant field and a minimum of three (3) years of professional experience in fundraising, development, or a closely related field, or an equivalent combination of education and experience.
• Experience managing annual giving programs and/or donor cultivation and stewardship activities.
• Experience building and maintaining relationships with individual donors and prospective supporters.
• Experience using donor databases or CRM systems to track donor activity, manage portfolios, and support fundraising operations, with familiarity with Raiser's Edge NXT preferred.

Essential Job Duties

• Develops and implements a comprehensive annual giving strategy that includes direct mail, email marketing, digital appeals, and social media-based fundraising to increase donor participation and revenue.
• Plans, executes, and evaluates multiple annual appeals throughout the year, including calendar year-end, fiscal year-end, targeted campaigns, and special initiatives.
• Collaborates with the Communications team to produce donor-focused messaging and calls to action that align with VOA Oregon's mission, values, and brand standards.
• Monitors and analyzes annual giving performance metrics, including donor retention, response rates, average gift size, and appeal effectiveness, to inform strategy and continuous improvement.
• Maintains annual giving calendars, timelines, and workflows to ensure timely, coordinated, and accurate execution of fundraising activities.
• Partners with the Development Coordinator to ensure timely donor acknowledgment, accurate gift processing, and consistent stewardship practices.
• Supports donor acquisition, retention, and reactivation strategies, including outreach to lapsed or under-engaged donors.
• Ensures accurate tracking, documentation, and reporting of all annual giving activity in Raiser's Edge NXT.
• Manages a portfolio of approximately 50-75 individual donors and prospects with the goal of increasing their annual giving up to $10,000.
• Identifies, qualifies, and cultivates individuals with philanthropic capacity who are currently under-giving or not giving annually.
• Engages prospective donors through personalized outreach, meetings, tours, and engagement opportunities that deepen understanding of VOA Oregon's work and impact.
• Develops and executes individualized cultivation and solicitation strategies aligned with donor interests and organizational priorities.
• Conducts in-person, virtual, and phone meetings to build strong donor relationships and encourage increased annual commitments.
• Makes direct, personalized annual gift solicitations consistent with donor readiness and VOA Oregon fundraising goals.
• Partners with the Chief Development Officer, CEO, board members, and program leaders, as appropriate, in donor cultivation and solicitation efforts.
• Provides consistent and meaningful stewardship to assigned donors by communicating the impact of their philanthropic support.
• Documents donor interactions, strategies, and next steps in Raiser's Edge NXT to support disciplined moves management and continuity.
• Collaborates with Development team members to align annual giving and special gift efforts with broader fundraising strategies.
• Upholds the highest ethical standards, confidentiality, and professionalism in all donor interactions.
• Ensures fundraising activities comply with applicable laws, regulations, and professional standards.
• Performs other duties as assigned.
• Other duties as assigned by the Chief Development Officer, CEO, or executive leadership.

Knowledge, Skills, & Abilities

• Knowledge of annual giving strategies, including direct mail, digital appeals, donor retention, and donor acquisition practices.
• Knowledge of individual donor cultivation and stewardship principles within a nonprofit fundraising context.
• Knowledge of donor database systems and fundraising CRMs, including Raiser's Edge NXT or comparable platforms.
• Knowledge of fundraising metrics and performance indicators such as response rates, retention, and average gift size.
• Knowledge of ethical fundraising standards, donor confidentiality requirements, and applicable fundraising regulations.
• Skilled in planning, executing, and evaluating multi-channel fundraising campaigns across print and digital platforms.
• Skilled in donor relationship management, including portfolio management and personalized donor engagement.
• Skilled in analyzing fundraising data to inform strategy, improve performance, and support decision-making.
• Skilled in written and verbal communication, including crafting donor-centered messaging and conducting effective donor conversations.
• Skilled in collaboration with internal partners, including communications, leadership, and program staff, to advance fundraising goals.
• Ability to build and maintain meaningful relationships with donors and prospective donors.
• Ability to manage multiple projects, timelines, and priorities while meeting deadlines and quality expectations.
• Ability to exercise sound judgment and discretion when handling confidential donor information.
• Ability to work independently while also contributing effectively as part of a collaborative development team.
• Ability to represent VOA Oregon's mission, values, and impact with professionalism and credibility to external audiences.

Other Eligibility Requirements

• Must complete a criminal history background check and receive authorization.
• Must not be excluded from participation in federal healthcare programs, including but not limited to listings on the Office of Inspector General (OIG) List of Excluded Individuals/Entities and the System for Award Management (SAM) exclusion list.
• Must be legally authorized to work in the United States without sponsorship.
• Must have an active driver's license, current insurance, reliable transportation and ability to meet VOA Oregon's and VOA Oregon's insurer's driver standards.

Travel Requirement

• Up to 20% of work time requires local travel within the Portland metro area. Occasional overnight travel may be necessary for training, meetings, or other business needs.

Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Physical Demands & Work Environment

The physical demands described here must be met by an employee while performing the essential duties of this job. The employee is regularly required to sit for extended periods, use hands and fingers to operate a computer and other office equipment, and communicate effectively in person and by phone. The employee may occasionally be required to stand, walk, bend, and lift up to 25 pounds.

The work environment characteristics described here may be encountered by an employee while performing the essential duties of this job. The work is primarily performed in a professional office setting with frequent use of standard office equipment such as computers, phones, and printers. Occasional travel between program sites, partner sites, and to community meetings is required. The noise level is generally low to moderate.

Individuals in this role must be able to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employees or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required for this position.