Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location Requirement:Successful candidates must establish residency in or near Abilene, TX to fulfill the in-person requirements of this position.

Facilities Manager - Data Center

What this job involves -

The Facility Manager will serve as site ambassador providing general Facilities Management services, including overseeing property management operations, procurement of property supplies, vendor coordination / services, work order management, and bid requests.

The FM may also supervise & support personnel responsible for all non-critical building services, data center operational team support services, and pantry/cafe coffee and condiments inventory control.

What is your day to day?

• Manage third-party contractors/vendors in operating and maintaining the property. Communicate KPI and SLA requirements to vendors in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion
• Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience
• Schedule and manage vendor performance of all Preventative and Recurring Maintenance activities for assigned properties
• Assist in meeting or exceeding Site KPIs
• Recommend continuous quality improvement practices
• Provide quality analysis of customer feedback on an ongoing basis; develop effective response plans and implement per the plan
• Demonstrate collaboration and teamwork with account wide team and proactively share and apply all learning, successes, and best practices
• Greet customers, vendors, job applicants, and other visitors, escort visitors to their designated areas when necessary

• Provide guidance or resolution to end-user on data center services (i.e. Copy, MFD, Deliveries, Campus Logistics, Facilities Maintenance, Rest Rooms, Critical Infrastructure, Landscaping, and IT)
• Reserve and manage (compliance / quality) collaborative spaces and conference / meeting / training rooms; reset collaborative spaces for next use, issue work tickets for maintenance requests and tech issues relating to the scope of services
• Utilizing a CMMS to manage vendors, work orders, quote acceptance, and invoice authorization
• Provide guidance, requests, and basic training to contractors and vendors on campus accessibility procedures
• Maintain working relationships with in-house and local catering companies for services in the lunchroom/breakroom
• Provide Shipping & Receiving services; assist in prepping any outgoing packages
• Periodic reviews of vendors including audits of services provided
• Working with operations team to create SOWs for contracted vendors

Relationship Management

• Cultivate and maintain a positive working relationship with client representatives and service providers at each assigned property. Provide accurate and prompt assistance to all customer inquiries and requests with a commitment to maintain a spirit of hospitality
• Coordinate special events in support of client or JLL

• Assist Facility Management Team with tactical planning for the team's goals and objectives

• Purchasing and Inventory Control: ensure the availability of an adequate operating inventory of tools and supplies (i.e. water treatment chemicals, HVAC supplies, lighting, ceiling tiles, paint, electrical, and plumbing supplies)
• Preparing and submitting purchase order requests
• Verifying the accuracy of deliveries for count, pricing, and description
• Performing periodic safety and inventory checks of property tools

Safety and Compliance

• Support compliance with JLL's minimum audit and compliance standards in facility management, financial management, and operational policies and procedures
• Maintain compliance to State, County, or City Ordinances, Codes, or Laws
• Recognize danger and safety hazards, complete hazard assessments and propose methods to eliminate them; maintain good housekeeping and safety of work areas

• Must complete all required safety trainings as scheduled
• Complies with all policies for the safe storage of material and supplies, usage, and disposal of hazardous and non-hazardous materials
• Support work order management by utilizing JLL's Corrigo CMMS system
• Support facility soft services as needed and directed

Desired experience and technical skills

Required

• Bachelor's degree or equivalent work experience
• Minimum of two years of industry experience required either in the corporate environment, third party service provider or as a consultant
• Excellent customer, computer, managerial, verbal, and written communication skills
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
• Basic knowledge of building systems (mechanical and electrical systems)
• Basic knowledge of shipping and receiving
• Experience working with a work order management system (Corrigo or Check Hub)
• Valid driver's license

Preferred

• Managerial experience with at least 1-3 direct reports
• 3-5 years in Data Center Facilities Management

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.