Provider Support Assistant - Vascular

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

JOB LOCATION

407 Crutchfield St, Durham, NC 27704

JOB SUMMARY

Perform secretarial duties in support of general medical office activities to relieve medical professional personnel of clerical and administrative details and to maintain an efficient and effective operation.

JOB DUTIES AND RESPONSIBILITIES

• Screen and sort mail and documents; respond to routine items not requiring supervisor's attention according to instructions and standard procedures.
• Set up and maintain office files of patient records, reports, correspondence and miscellaneous information in an organized fashion.
• Utilizes multiple technology applications and systems to perform scheduling tasks such as Maestro Care (Epic).
• Take or transcribe dictation, type medical reports and summaries, patient histories, operative notes, manuscripts and letters from rough draft to final copy ensuring accuracy and completeness. Operate general office machines to include regular typing and word processing equipment, copy machines, calculators and transcription equipment.
• Answer telephone, screen calls, respond to routine questions and take messages in accordance with physician's instructions; serve as receptionist for office or clinics as necessary; greet patients, make appointments or proper referrals according to instructions and procedures; prepare documents and materials for clinics and/or patient admissions as requested. Maintain physician's calendar of appointments and schedules, preparing materials and bringing pertinent items and dates to his/her attention as requested.
• Perform other related duties incidental to the work described herein.

JOB ELIGIBILITY REQUIREMENTS

• Work requires two years of related medical clerical experience sufficient to acquire skills in transcribing medical terminology, office organization and communications.
• A completed medical secretarial program (nine months up to two years accredited program) may be substituted for equivalent experience.
• An optional typing speed of 50 correct words per minute may be required.

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.