EUT Specialist - SME

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

EUT Specialist - SME

DMI, LLC

Location: Alexandria, VA

At DMI, we don't just support end users - we architect and secure the technology environments that power mission-critical federal operations. We are seeking an experienced EUT Specialist - SME to provide expert-level leadership across enterprise End User Technology operations in a high-visibility federal environment.

This is a senior technical leadership opportunity for a seasoned End User Technology expert who combines deep hands-on expertise with strategic vision. If you thrive in complex enterprise environments and want to shape desktop and mobile technology standards at scale, this role offers meaningful influence and long-term impact.

Why ALexandria, VA?

Working in Alexandria places you just minutes from Washington, DC and at the center of federal technology strategy and execution. The region offers:

* Proximity to major federal agencies and executive stakeholders

* A strong GovCon and enterprise IT ecosystem

* Long-term career mobility within the federal technology space

* Access to industry networking and professional development opportunities

Beyond work, Alexandria provides:

* Waterfront views and historic Old Town charm

* Walkable neighborhoods and vibrant dining

* Easy Metro access and commuter convenience

* Close proximity to Northern Virginia and Maryland suburbs

* Weekend access to the Blue Ridge Mountains, Chesapeake Bay, and East Coast cities

It's a location where senior technology leaders can influence enterprise strategy while enjoying a dynamic and well-connected community.

Why This Role Matters

As an EUT Specialist - SME, you will serve as the technical authority for enterprise end user technology operations. Your leadership will directly impact device security, operational efficiency, compliance posture, and the end-user experience across desktops and mobile platforms.

Your impact will directly influence:

* Enterprise endpoint security and compliance readiness

* Patch management effectiveness and vulnerability mitigation

* Standardization and modernization of desktop and mobile environments

* Strategic direction of EUT roadmaps and automation initiatives

This is a high-visibility role where deep technical expertise meets enterprise-level strategy.

Key Responsibilities

* Provide subject matter expertise and technical leadership for all end user technology operations

* Lead the installation, packaging, deployment, and maintenance of enterprise desktop and mobile applications

* Provide technical oversight for laptops, desktops, and mobile devices

* Manage group policies, device drivers, and security tools

* Lead patch management activities supporting security requirements

* Support vulnerability remediation and POA&M activities for end user devices

* Contribute to development of EUT strategies and technology roadmaps

* Provide technical direction to EUT teams

* Evaluate emerging end-user technologies and make recommendations

* Support adherence to federal security baselines and standards

* Drive automation and optimization initiatives

What Success Looks Like

Within your first 90 days, you will have:

* Assessed and strengthened endpoint management and patching processes

* Improved visibility into vulnerability remediation and compliance metrics

* Provided clear technical direction to EUT teams

* Identified modernization or automation opportunities that enhance operational efficiency

Long term, you will be recognized as the enterprise authority for End User Technology, driving stability, security, and innovation across desktop and mobile platforms.

What You Bring

Required Qualifications

Minimum 12 years of related experience as a subject matter expert in End User Technology

* Extensive experience supporting enterprise desktop and mobile environments

* Expert-level knowledge of Windows, Mac, and iOS platforms

* Proven leadership managing EUT operations at scale

* Deep understanding of patch management and vulnerability remediation

Education & Substitutions

Bachelor's degree from an accredited institution or equivalent professional experience

Education substitutions accepted per contract guidelines:

* No Degree: 2 additional years experience

* Associate's Degree: 1 additional year experience

* Bachelor's Degree: Meets baseline requirement

* Master's Degree or PhD: No additional experience required

Preferred Skills

* Multiple platform certifications (Microsoft, Apple, etc.)

* Experience with BigFix, SCCM, Intune, or similar tools

* Knowledge of federal security frameworks (NIST, STIG)

* Understanding of Zero Trust Endpoint Security

* Strong strategic planning and technology evaluation skills

* Excellent leadership and stakeholder engagement capabilities

Background Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance.

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: None required for this position.

Why Join DMI?

This opportunity offers the chance to shape enterprise endpoint strategy within a structured federal environment while remaining deeply engaged in technical execution. At DMI, you'll collaborate with senior leadership, influence enterprise standards, and play a direct role in delivering secure, compliant, and high-performing technology environments that support national-level operations.

If you're ready to lead enterprise endpoint strategy and drive measurable improvements across complex environments - we encourage you to apply.

#LI-MS3

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

Do What's Right - We lead with honesty and integrity.
• Own the Outcome - We take responsibility and deliver.
• Deliver for Our Customers - We are relentless about delivering value.
• Think Bold, Act Smart - We innovate with purpose.
• Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

• Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.