Outbound Operations Manager

There's a Place for You at Capital

A career at Capital Electric is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Capital Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate in Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. WithinCapital Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Outbound Operations Manager

Position Summary

The Outbound Operations Manager is responsible for overseeing all outbound warehouse operations to ensure accurate, safe, and efficient order fulfillment. This role leads outbound teams, manages daily execution, drives continuous improvement, and ensures service excellence while meeting productivity, quality, and safety standards

Key Responsibilities

Operations

* Schedule workloads, assign tasks, and monitor performance across all outbound shifts.

* Ensure efficient material flow through picking, packing, staging, and loading areas.

* Collaborate with Inventory, Receiving, Transportation, and Sales teams to ensure seamless operations.

* Monitor outbound processes for accuracy, quality, and proper handling prior to shipment.

* Track and report productivity, order accuracy, on-time shipping performance, and error rates; identify and correct process inefficiencies.

Team Leadership

* Lead, coach, and develop a team of warehouse associates and salaried team members.

* Train associates on safety practices, equipment operation, and outbound quality standards.

* Conduct daily start-up meetings and communicate safety expectations, performance priorities, and productivity targets.

* Foster a culture of accountability, continuous improvement, teamwork, and integrity.

* Manage scheduling, timekeeping, attendance, and performance reviews.

Safety & Compliance

• Ensure all operations comply with OSHA, Sonepar safety polices, and electrical handling standards.
• Conduct routine safety audits and ensure associates consistently use required PPE.
• Coordinate with Safety and Maintenance teams on equipment inspections, incident reporting, and corrective actions.
• Maintain a clean, organized, and safe working environment.

• Ensure compliance with all company policies and regulatory requirements.

Qualifications

• Experience: 5+ years in a warehouse, logistics, or electrical distribution environment. 5 years in a supervisory role preferred.
• Working knowledge of ERP systems used for order processing, shipping transactions, and reporting.
• Experience with Lean or continuous improvement methodologies (5S, Kaizen, SOP development).
• Strong leadership and team management skills with the ability to motivate and develop people.
• Strong analytical and problem-solving capabilities.
• PIT/Forkliftoperation (forklift, pallet jack, reach truck, order picker, etc.)

Physical Requirements and Work Environment

• Capable of lifting up to 50 lbs regularly, and 70 lbs occasionally
• Warehouse environment

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What We Offer You

We offer great family-friendly benefits to full-time associates:

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations." LinkedIn: https://www.linkedin.com/company/capitalelectric/

Facebook: https://www.facebook.com/CapitalElecSply/

Learn more athttps://www.capitalelectricsupply.com/about

Capital Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.