Senior Developer, Sales Capabilities & Information Services

Your Opportunity as the Senior Developer, Sales Capabilities and Information Services

The Smucker Information Services (IS) department enables technology solutions for capabilities that help our business perform, transform and grow. The Senior Developer on the Sales Capabilities and IS team realizes this purpose by designing, building and supporting data interfaces and other technical functions that power applications used by Smucker corporate business functions such as Sales, Sales Operations, Revenue Growth Management, and Commercialization. Projects/Applications may include Riversand (Syndigo), MDH/EDH (Oracle Database), Price Attribute Store (custom AWS app), and the Price List (.NET application); as well as integrations utilizing SnapLogic and IICS. This role will be heavily involved in solution delivery and support to address an integrated technology landscape that continues to evolve toward cloud-based tools. This technical hands-on position requires proven development skills, excellent communication, curiosity to solve problems and a willingness to learn new skills under moderate guidance within a collaborative team environment. Candidate must be willing to seek to deeply understand business process, take on requirements/functional analysis and/or Agile Project Management as a small percentage of the role and should seek to build meaningful partnerships/relationships with business counterparts.

Location: Orrville, OH (Close proximity to Cleveland/Akron)

Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires

In this role you will:

Deliver solutions

• Under moderate guidance, designs, builds and supports software applications, integrations and other related technologies that meet business requirements, factoring in supportability and balance cost versus benefit. May lead technical activities for smaller projects.

• Provide input to work plans and estimates based on experience with development activities.

• Author technical specifications for moderately complex solutions. May own full solution design for smaller projects.

• Follow documented standards for development, code promotion, and change management. Instructs junior resources as appropriate.

• Own the design, construction and execution of technical solution testing, including unit, integration and performance tests. Independently troubleshoot and resolve defects.

• Participate in mock cutover exercises to prevent disruption and issues once live.

Support and maintain existing solutions

• Provide troubleshooting and fixes for complex issues, driving understanding of root cause and prioritization.

• Follow defined support paths and incident management processes to meet Service Level Agreements (SLAs).

• Develop knowledge base and Standard Operating Procedures (SOPs) for technical support plans.

• Execute activities to support ongoing maintenance and periodic releases of software.

Strengthen development capabilities

• Contribute to standardized code solutions and automation opportunities.

• Learn new tools and apply modern IT concepts to support ongoing shift toward cloud-based technologies

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for

Minimum Requirements:

• 3+ years of work experience as a developer, with either a Bachelor's degree in a STEM discipline (preferably Computer Science or Computer Engineering) or specialized training in Information Technology.

• Experience with multiple phases of the software development lifecycle (SDLC) and formal delivery methodologies/frameworks (Traditional/Waterfall, Agile, DevOps-GitHub preferred).

• Experience working on teams with assignment due dates or service level agreements (SLAs) to support customer needs.

• Knowledge and ability to build solutions based on business requirements

• Knowledge of data structures, algorithms, formats and integration methods.

• Knowledge of enterprise toolsets for integration, reporting, process orchestration and/or scheduling.

• Ability to unit test, troubleshoot and debug developed code, tuning for performance or other optimization/scalability objectives.

• Experience with IT service management systems (for incidents, problems and requests) and code management processes

• Experience with AWS GLUE and SQL

Additional skills and experience that we think would make someone successful in this role (not required):

• Experience with data integration and ETL tools, particularly Informatica Intelligent Cloud Service (IICS) or SnapLogic iPaaS.

• Experience with Master Data Management

• Experience developing solutions on major cloud service provider platforms (AWS, Azure, GCP).

• Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment.

• Professional certification in software development.

• Experience with Sarbanes-Oxley (SOX) compliance, IT general controls and related processes.

• Experience with Salesforce

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