New

Usability Engineer II

ZOLL Resuscitation
$88,000.00 to $110,000.00
United States, Massachusetts, Chelmsford
269 Mill Road (Show on map)
Feb 20, 2026
Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career-and a purpose. Join our team. It's a great time to be a part of ZOLL! Job Summary As a Usability Engineer II, you will work with cross-functional teams to provide usability support for new products and product enhancements throughout the product development life cycle. This includes developing usability plans and protocols, use-related hazards analysis, planning and executing formative and summative usability testing and providing usability documentation for regulatory submissions and design history files. Key to your success will be your ability to communicate well with representative users, and to collaborate well with development teams Essential Functions Create usability documentation for design history files and tech files, including usability plans, use specifications, task analysis, use error analysis, usability assessments for feature modifications, usability audits, usability engineering files, and HFE/UE reports Drive the early identification of use-related hazards and participate in use risk analysis Work closely with cross-functional development teams to ensure that user needs, and potential use-related hazards are identified and addressed throughout the development lifecycle. Develop test protocols, recruit participants, conduct usability testing, analyze test results and write formative and summative usability test reports Conduct MAUDE searches and perform complaints analysis as needed Keep pace with medical device national and international standards and guidance's that have a usability engineering impact and understand how to apply them Contribute to refining internal usability best-practices Required/Preferred Education and Experience BS in Human Factors Engineering, Biomedical Engineering, or other engineering discipline (software, mechanical, etc.) preferred or MS in Human Factors Engineering, Biomedical Engineering, or other engineering discipline (software, mechanical, etc.) preferred 2 + years of medical device usability engineering experience required and Practical experience applying IEC 62366, FDA Guidance, MDR, and HE75 in an end-to-end medical device development project required Knowledge, Skills and Abilities Working knowledge of the FDA UE Process Guidance, IEC 62366, 60601-1-6, MDR, andHE75 Strong communication and writing skills. Must be comfortable interacting with customers/users, can communicate ideas effectively to internal stakeholders Works with minimal supervision. Reports project, schedule and objective status Collaborator and team player; works well with the Usability team and project teams Experience with medical device simulation tools a plus Travel Requirements 20% Travel required ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The annual salary for this position is: $88,000.00 to $110,000.00 This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.