Fire Service Coordinator

Johnson Controls, Inc.
$33.00-35.00
life insurance, vision insurance, tuition reimbursement, 401(k), company vehicle
United States, New Jersey, Totowa
930 Riverview Drive (Show on map)
Feb 21, 2026
Join Our Team and Shape the Future! We are one team-united, collaborative, and committed to creating purposeful solutions that move the world forward. Bring your talent, passion, and drive, and we'll provide the space, support, and opportunity to grow, succeed, and make a difference. Work with awardwinning technology that champions sustainability, safety, and health. What We Offer Competitive Starting Pay OntheJob Paid Training Tuition Reimbursement Global Advancement Opportunities with Unlimited Career Pathways Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Package Medical, Dental, and Vision Insurance Health Savings Account (HSA) Life Insurance 401(k) Plan with Company Match ShortTerm and LongTerm Disability Employee Assistance Program Wellness Program And More! What You Will Do The Billing Packet Coordinator is responsible for packaging and delivering complete billing packets-including reports and certified payroll-to customers requiring comprehensive documentation. This role ensures accuracy, consistency, and timely submission to support prompt customer payment. You will coordinate invoice packaging activities across both fire and HVAC domains, ensuring efficiency, cost effectiveness, and exceptional customer satisfaction. How You Will Do It Monitor daily customer accounts to ensure invoices are prepared and sent on time. Manage the complete invoice packaging process, from creation to delivery by email or mail. Respond to customer requests for documentation and backup materials. Support customer relationships by assisting with invoice disputes and driving timely resolution. Collaborate with the billing team during monthend close to ensure all revenue is captured and billed. What We Look For Required Qualifications High School Diploma or equivalent 3-5 years of customer service experience Excellent communication skills Strong organizational abilities Proficiency with Microsoft Office suite Preferred Qualifications Notary Public certification Prior industryrelated experience (fire, HVAC, construction, or similar) HIRING HOURLY RANGE: $33.00-35.00 (Hourly rate to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range, we encourage you to apply. Tosupport an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details, please visit the About Us tab on theJohnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us