Technical Program Manager

The Microsoft Azure Compute Host and Infrastructure Program Management (PM) team leads horizontal customer experiences and platform capabilities across Azure Compute Services. The team develops modern solutions that strengthen performance, reliability, speeds and feeds, and other core areas to ensure the platform provides a dependable environment for missioncritical applications running on Azure. This work is supported by a globalscale bigdata foundation combined with Artificial Intelligence (AI) and Machine Learning (ML) techniques, distributed systems approaches, and deep systems expertise that enable innovation and allow Microsoft to design and operate datacenters in ways not previously possible with traditional methods.

This organization builds the cloud platform that underpins Microsoft's services and is well suited for individuals interested in cloud computing, largescale distributed systems engineering challenges, and advanced technology operating at massive scale. The environment offers opportunities to grow within a cloud services platform that targets levels of scale and availability not found elsewhere in the industry.

The team is seeking a Technical Program Manager to lead crossteam development efforts and collaborate with groups across the full breadth of Azure. The work centers on platform experiences that support services such as Azure Kubernetes Service (AKS), Azure Virtual Machines (VMs), Azure Cloud Services, and additional compute offerings, ensuring that engineering teams can deliver highquality, scalable, and reliable solutions.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Partners with Engineering to design architecture and integrated customer solutions to complex technical needs for multiple feature areas (e.g., product, service). Proposes design and architecture documents for multiple feature areas. Understands what options are available and partners with others to identify and select best option for needs, and creates new solutions if needed. Collaborates with architects and technical partners to develop architecture. Works with internal and external technical partners and/or architects to represent technical solutions to customers.
• Identify complex opportunities and gaps in the implementation of multiple feature areas across divisional boundaries. Act as a subject matter expert in conducting competitive analyses, and examining customer and technology-related industry trends.
• Defines the program(s) goals and prioritization for the multiple feature areas (e.g., product, service) they own. Translates the needs of the organization and other teams into program goals and prioritized deliverables based on data-focused analysis. Engages in active risk management (proactive and reactive) to identify risks and propose mitigations for risks using data (e.g., telemetry, usage, net satisfaction, customer satisfaction).
• Defines success criteria and performance metrics (e.g., Objectives and Key Results [OKRs], Key Performance Indicators [KPIs] such as quality and performance) of multiple feature areas (e.g., product, service) and works with Software and Hardware Engineering to ensure needed telemetry is developed. Deeply understands the return on investment and presents it to key stakeholders.
• Collaborates with others to track, coordinate, and communicate end-to-end project schedules (e.g., epics, sprint plans, milestones, timelines, releases) for multiple feature areas (e.g., product, service). Works with others to establish and monitor processes, and helps hold stakeholders accountable for following the established schedule and processes. Helps track and manage dependencies to enable cohesive, connected user scenarios.
• Create win-win engagements with partners across Azure and Microsoft to drive customer value.

Technical Program Management IC2 - The typical base pay range for this role across the U.S. is USD $84,200 - $165,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $109,000 - $180,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.