IT Specialist

Description

The Leidos Civil NISC IV program is hiring for an IT Specialist support to the Federal Aviation Administration (FAA) in Oklahoma City, OK. The candidate will be working with a team of computer/electronics professionals fixing/upgrading desktop/network systems. This position will be responsible for supporting the Academy.

Primary Responsibilities:

• Provide deployment support for local area networks, servers, and personal computers.
• Create and Coordinate imaging requests with ESC for Classroom PCs and Tablets.
• Provide support in the managing of computer operations on a large-scale computer system or a multi-server local area network.
• Provide detailed assistance in the installation, configuration, maintenance, administration, and operation of software and hardware for classroom environments,
• Provide support for conference rooms and classroom setup network/wireless configuration, installation of cables, and ensure proper classroom equipment layout.
• Provide installation support, as required by the manufacturer as well as configuration management to ensure all systems perform as designed.
• Provide support in the testing and configuring of software as well as maintain and repair hardware and peripheral devices; including the setup of docking stations, peripherals, and map drives as needed.
• Setup testing labs for prototyping innovations/changes for, but not limited to, PCs, Tablets, VDI, and software applications.
• Build stand-alone FAA systems for labs.
• Contact Dell to get warranty parts and then install them and return old back to Dell.
• Provide scheduled upgrades and maintenance without deterring others from completing their own work; Download and install updates and patches on all AMA-400 servers.
• Add/remove Conference Room/Classroom/Lab devices on the domain to/from Active Directory.
• Provide permissions management of AMA-400 share folders, such as adding/removing employees to Active Directory groups.
• Update and maintain VDI capabilities to support various classroom and user configurations.
• Update, ensure integrity, and perform space management on AMA-400 servers and VDI master images.
• Create/Archive VDI-specific scheduled offerings groups/folders and ensure instructors and students have VDI profiles established and removed as needed.
• Ping computers daily to monitor network access. Provide support by investigating, reporting, and remedying the issue.
• Develop procedures and documentation for computer systems, and training materials for the use of hardware/software.
• Research and recommend solutions for, but not limited to, VDI and Classroom PC issues as they arise.
• Provide support for and demonstrate the use of plotters, printers, and scanners. Request and replace relevant supplies, including, but not limited to, waste toner cartridges for such equipment. Maintain an inventory of supplies/consumables to ensure availability for equipment use.
• Perform IT equipment inventories, providing updates to a live, consolidated list. Track obsolescence and prepare evaluations of software and hardware. Recommend improvements or upgrades as needed.
• Work with the property manager regarding IT devices on inventory to include, but not limited to, receiving, distributing, relocating, and excising.
• Perform hard drive removals for IT equipment ready for excising.
• Provide support to management with briefings and status of projects, problems, or other outstanding project-related issues.
• Monitor and maintain event logs and research issues related to system access.
• Support large wall-mounted displays with touch capability, integrate new and legacy technologies, manage matrix switch systems, and perform equipment removal and replacement.
• Reconfigure overhead, underfloor, and cable track cabling to support classroom layout changes, including lifting and replacing heavy floor tiles.

Basic Qualifications:

• Bachelor's degree and 5+ years of experience. However, additional years of experience may be considered in lieu of a degree.
• Able to lift and move heavy equipment (75lbs)
• Technical skills to include network wiring runs, cable ends, etc.
• VDI skills
• Must have the ability to obtain a Public Trust Security Clearance Suitability.
• Must be either a US Citizen or a U.S. Permanent Resident

Preferred Qualifications:

• FAA IT environment experience

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.