New

Technical Analyst

TEKsystems
$15.00 - $20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Georgia, Smyrna
Feb 25, 2026
This large retail client in the Atlanta area is seeking a Technical Analyst to work fully onsite providing IT support to end users. Description What we are looking for... Immediate need for a contractor 3 months (for now...may go longer depending on how long it takes HR to backfill) What will they do? Supporting IT equipment in mid-size corporate environment Desktop/laptop tech support (Mac and PC) Windows 11 & MacOS operating systems Support mobile devices, printers, scanners, wireless, AV, VPN, etc. Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through SNOW Troubleshoot and resolve hardware and software issues for all corporate devices Backup, restoration, and migration of user data Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned Job Requirements Details: What do you need to succeed? Experience supporting MacOS, Windows OS, MS Office365, SNOW, AV Conferencing Systems, Printers and PC hardware Some knowledge of Active Directory concepts and administration Some knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc.) Familiar with Imaging corporate devices using tools such as Kace SDA and MS Autopilot Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies Self-motivated / Self-managed High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Skills Windows 11, macos, hardware troubleshooting, corporate break/fix, servicenow, customer support, a+ certification, dns, dhcp, smtp, Kace SDA, MS Autopilot, ios, android, Bachelor's Degree Top Skills Details Windows 11,macos,hardware troubleshooting,corporate break/fix,servicenow,customer support Additional Skills & Qualifications Desired Characteristics (but not necessary) A+ Certification 2+ years of experience Bachelor's degree in Computer Science, Information Technology, or related technical field experience Experience Level* Entry Level Job Type & LocationThis is a Contract position based out of Smyrna, GA. Pay and BenefitsThe pay range for this position is $15.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Smyrna,GA. Application DeadlineThis position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.