Security Officer - Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk in Nashville, TN, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will be the welcoming first point of contact while helping maintain a secure environment. You will manage visitor access, monitor cameras and alarms, log incidents, and respond to requests with clear communication and customer-focused service. Using a computer and/or tablet, you will support daily operations with integrity, teamwork, and a caring, people-first approach.

Position Type: Full Time

Pay Rate: $18.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk of a commercial real estate location by following site-specific procedures and security-related policies, including greeting and assisting tenants, visitors, and vendors.
• Monitor access to the property by managing visitor check-in and check-out, verifying identification as required, issuing temporary badges, and maintaining accurate lobby activity logs.
• Operate and observe security-related systems at the front desk such as CCTV, alarms, and intercoms, and report unusual activity according to post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting building management and/or emergency services when appropriate and documenting actions taken.
• Support property operations by coordinating deliveries and service calls, controlling key and credential sign-out when applicable, and communicating updates to Allied Universal leadership and site contacts.

Minimum Requirements:

• A guard card and/or license is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.