Branch Manager

The Branch Manager holds full profit and loss (P&L) responsibility for the branch, including oversight of a remote location. This role partners closely with the Operations Manager to provide leadership across daily operations while driving sales growth, operational performance, and overall business efficiency.

Success in this position requires strong analytical capability combined with prior hands-on distribution experience and active day-to-day engagement in branch operations. The Branch Manager must be highly proficient in Excel, Power BI, ERP systems, and order entry platforms, with the ability to interpret data and translate insights into clear operational strategies and revenue-driving actions.

ESSENTIAL JOB DUTIES:

Financial and Analytical Leadership

• Own branch P&L including revenue, gross margin, operating expense, and inventory investment.
• Use Excel, Power BI, and ERP reporting tools to analyze revenue, margin, inventory, and cost trends.
• Develop structured forecasts tied to measurable sales and financial targets.
• Establish and monitor KPIs across sales and operations.
• Maintain clear visibility into revenue drivers and operational performance.

Sales Leadership

• Drive sales performance through effective management of Customer Service and Business Development teams.
• Establish account growth plans and measurable revenue targets.
• Monitor pricing, margin performance, and customer profitability.
• Ensure pipeline visibility and structured forecasting.
• Identify underperforming accounts and implement corrective action.
• Develop relationships with key accounts.
• Contribute to development of marketing plans with the President and Marketing to support business growth.

Operational Support and Efficiency

• Partner with and support the Operations Manager in daily branch operations.
• Improve warehouse, inventory, and order flow efficiency through data analysis.
• Align sales activity with inventory planning and service capabilities.
• Identify process gaps impacting service, cost, or margin and implement corrective action.
• Ensure consistent performance standards across the primary branch and remote location.
• Understand and support the operational, sales, and inventory requirements necessary to grow the Fire Alarm Repair Facility.

Procurement and Inventory Oversight

• Monitor purchasing activity to support service levels and cost control.
• Track inventory turns, aging, and excess exposure.
• Align demand planning with sales forecasts and operational capacity.

Remote Location Oversight

• Provide performance oversight for the remote site.
• Ensure consistent reporting, KPI tracking, and financial visibility.
• Support operational alignment with branch standards.

QUALIFICATIONS

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

• Bachelor's degree in business, Finance, Supply Chain, or a related field, preferred.

Experience, Knowledge, Skill Requirements:

• Minimum of five (5) years of leadership experience within a distribution or comparable operational environment.
• Demonstrated experience with full P&L ownership and financial accountability.

Communication Skills

• Detail-oriented, highly organized, and collaborative team player.
• Strong organizational, time management, and problem-solving abilities.
• Excellent written and verbal communication skills with the ability to communicate clearly across all levels of the organization.

Systems & Software Skills

• Advanced proficiency in Microsoft Excel, including financial modeling and data analysis.
• Working knowledge of Power BI and ERP systems.
• Experience using order entry systems and managing transactional workflows.

Core Competencies

• Strong analytical capability and financial acumen.
• Ability to translate data insights into clear, actionable business plans.
• Hands-on operational experience within a distribution environment.
• Clear, direct, and effective communication style.
• Leadership approach grounded in accountability and measurable performance standards.

Other Qualifications:

• Valid driver's license with acceptable driving record required.
• Must be able to comply with PFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Occasional travel required, up to 10%.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift <35lb, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders.

Work Environment:

Employee will consistently be required to work indoors in an office setting, work alone and with others. Office settings are mild to moderate temperatures.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.

While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

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