Technical Trainer

Peraton is seeking an experienced Technical Trainer to join our team of qualified and diverse individuals.

This position is remote but prefer candidates be local to Columbus, OH.

Day to Day Roles and Responsibilities:

The Trainer supports the full training lifecycle aligned to deployment activities and ongoing operational needs. Responsibilities include pre deployment preparation, live delivery, post deployment reinforcement, and continuous content development.

Training Delivery and Deployment Support

Support pre deployment readiness activities to ensure users are prepared prior to system rollout
• Deliver live instructor led training aligned with deployment waves
• Conduct post deployment reinforcement sessions during stabilization periods
• Facilitate training in classroom and virtual environments
• Lead hands on sandbox exercises to reinforce system functionality and user confidence
• Travel to institutional locations as required to support in person training

Curriculum Design and Development

• Design and deliver structured training programs for personnel at all levels
• Develop role specific curricula tailored to submitters, reviewers, administrators, and executive users
• Create instructional outlines and determine appropriate delivery methods including individual instruction, group sessions, workshops, lectures, and demonstrations
• Develop job aids, visual materials, exercises, and recorded training content to support onboarding and sustainment
• Create assessments and define evaluation criteria to measure training effectiveness

Stakeholder Collaboration and Program Alignment

• Partner with sales, marketing, engineering, and operational stakeholders to identify training needs and obtain technical documentation
• Confer with leadership, employees, and customers to understand workflow requirements and system changes
• Align training content with updated policies, procedures, regulations, business initiatives, and technologies
• Schedule and coordinate training programs in alignment with deployment timelines

Continuous Improvement and Oversight

• Monitor trends in learning theory, motivation theory, and instructional best practices to enhance program quality
• Evaluate training outcomes and recommend improvements based on performance feedback
• Oversee and evaluate contractors or vendors supporting training development or delivery as needed

Basic Qualifications:

• Bachelors degree and 5 years of experience or an Associates degree and 7 years of experience or a High School diploma and 9 years of experience.
• Must be a U.S. Citizen or Green Card holder
• 5 years of experience delivering instructor led and virtual training for enterprise web based applications.
• Demonstrated experience supporting system implementations involving workflow driven platforms with structured data entry and role based access controls.
• Proven experience developing comprehensive training materials including user guides, quick reference sheets, job aids, scenario based exercises, and recorded learning modules.
• Demonstrated ability to design and deliver role based training tailored to multiple user groups such as frontline users, supervisors, administrators, and executive stakeholders.
• Working knowledge of enterprise application concepts including workflow state transitions, validation rules, reporting dashboards, and security controls, with the ability to translate system functionality into operational instruction.
• Experience conducting hands on training in classroom and remote environments, including facilitation of sandbox or non production exercises.

Preferred Qualifications:

• Experience supporting large scale system rollouts of 500 plus users.
• Experience within government, public sector, corrections, law enforcement, or similarly regulated environments.
• Experience supporting system modernization initiatives involving replacement of legacy processes with digital workflow platforms.
• Demonstrated understanding of Organizational Change Management principles and ability to reinforce user adoption during training delivery.
• Strong facilitation experience within structured and policy driven operational environments.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.