New

Device Configuration and Deployment Analyst

North Carolina State University

$72,000 - $76,000

life insurance, flexible benefit account, paid time off

United States, North Carolina, Raleigh

Mar 10, 2026

Posting Information

Posting Number	PG194524EP
Internal Recruitment	No
Working Title	Device Configuration and Deployment Analyst
Anticipated Hiring Range	$72,000 - $76,000
Work Schedule	Monday-Friday, 8am-5pm
Job Location	Raleigh, NC
Department	Academic and Student Affairs - Technology Services
About the Department	The Division of Academic & Student Affairs ( DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College. NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here ( You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student. DASA Technology Services provides strategic, integrated, reliable, and secure technology solutions in alignment with, and support of, the Division of Academic & Student Affairs ( DASA) and its strategic goals. DASA Tech is a centralized service that supports all 50 departments, which are a wide array of academic units (providing both academic instruction and support services), student service units (such as health, housing, and career services) and student developmental programming units (such as leadership, and the arts). DASA Tech provides a full complement of services, including daily desktop support, development and support of both custom and vendor applications, and strategic technology budgeting and planning.
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	The Device Configuration and Deployment Analyst supports the DASA Tech device management service by developing, configuring, and maintaining managed endpoint devices across Windows, macOS, iOS, Android, and ChromeOS platforms. Working under the direction of the Assistant Director for Systems Operations, this role helps ensure devices are securely configured, efficiently deployed, and properly maintained to support the operational needs of DASA. Use enterprise device management systems-including Active Directory, SCCM, JAMF, Apple School Manager, and Google Admin-to manage device configuration, operating systems, and patching for endpoint devices used in DASA. Assist with the testing, configuration, and deployment of printers and specialized hardware such as digital signage, check-in kiosks, medical devices, and digital audio workstations, and support the Compliance Analyst in addressing endpoint device vulnerabilities and hardware requirements. Create and update application packages using SCCM and JAMF; test both self-created and University-created packages and deploy them to endpoint devices. Oversee testing of new computer models and peripherals and maintain a pool of testing devices. Develop and implement scripts and group policies to automate system operations and improve efficiency, primarily using PowerShell and Python. Collaborate with the Service Desk and campus IT partners to address operational issues and support new initiatives. Develop and maintain system documentation and operational procedures that support consistent service delivery and empower team members in their support responsibilities. Manage network share folders and permissions, including facilitating the migration of NAS folders. Provide backup support to the System Administrator for routine processes. Success in this role requires strong technical problem-solving skills, attention to detail, and the ability to communicate effectively with colleagues and campus partners. The position works collaboratively with team members to support reliable device management services and ensure consistent, well-documented system operations.
Other Responsibilities	Other duties as assigned.

Qualifications

Minimum Education and Experience	Master's degree and at least one year of relevant experience OR Bachelor's degree with at least two years of relevant experience OR An equivalent combination of education, training and relevant experience - For management-level roles, also include with the above requirements 1-2 years of supervisory experience.
Other Required Qualifications	Proficiency administering Windows, macOS, iOS, Android, and ChromeOS devices using enterprise management systems such as Active Directory, Group Policy, SCCM, JAMF, and Google Admin Console. Ability to develop and use scripting languages including PowerShell, Python, Perl, and Shell to support automation and system management. Experience with enterprise IP address management (IPAM) solutions such as InfoBlox or BlueCat and a working understanding of TCP/IP networking and OSI layer models. Knowledge of device management systems, including Active Directory, JAMF, and Chrome Device Management, and the use of local clients for specialized applications. Understanding of the university's technical environment, tools, and standards related to data and device security. Knowledge of FERPA and HIPAA compliance requirements and the ability to apply appropriate security protocols within technical environments. Experience documenting and managing incidents using ServiceNow to track, analyze, and report technical issues and trends. Strong project management skills and attention to detail. Effective written and verbal communication skills, including the ability to document procedures, train technical staff, and communicate with supported users. Ability to respond promptly and accurately to information requests and select appropriate communication methods (email, instant messaging, video, verbal, or written reports) based on the audience and situation. Ability to tailor technical information and presentations to the knowledge level of the intended audience.
Preferred Qualifications	Three to five years of experience working with Active Directory. One to three years of experience working with Windows SCCM. One to three years of experience working with JAMF. Experience working with Chrome device management. Experience working in higher education. Experience working within ServiceNow or similar service management system.
Required License(s) or Certification(s)	N/A
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	03/10/2026
Anticipated Close Date	Open Until Filled
Special Instructions to Applicants	Please attach a cover letter, resume, and contact information for at least three (3) professional references.

Position Details

Position Number	00062450
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies
Department ID	240110 - Academic and Student Affairs - Technology Services
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.