Clinical Manager

SUMMARY:

In collaboration with the Patient Care Director, the Clinical Nurse Manager evaluates the delivery of patient care using the organization's quality metrics, monitors and reports trends in patient populationcuity and manages staffing resources accordingly.
Designs, implements, and evaluates innovative systems that support efficient delivery of patient care, develops and adheres to approved budget, assesses staff competence and educational needs in relation to changing patient needs via clinical pertinence, medical record review, patient and family visits, physician feedback and periodic visits to off-shifts.
Requires experience and commitment to the quality of patient care and patient satisfaction.
The CNM will provide leadership and direction of the nursing staff while promoting teamwork in a multidisciplinary care environment.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences
Patient and Community Focus and Collaborate

In addition, our leaders will demonstrate an aptitude for:

Ensure Accountability and Build Effective Teams
Drive Vision and Purpose and Optimize Work Processes

By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.
RESPONSIBILITIES:

KEY RESPONSIBILITIES:

Provides direction to subordinates to meet the departmental objectives as well as the objectives of Saint Anne's Hospital.
In collaboration with the Nursing Leadership Team, participates in the formulation, implementation and monitoring of departmental goals.
Oversee daily operations on the units.
Coordinates departmental workflow with all team members to ensure safe, effective and efficient work processing.
Participates in the formulation and implementation of Performance Improvement initiatives
Participates in the assessment of the departmental staff, as well as individual educational needs.
Participates in staff meetings, huddles, and programsn-services to meet staff needs.
Serve as an expert in the area of specific unit competencies, maintains clinical competencies for assigned clinical areas
Works collaboratively with the Nursing Leadership Team and physicians to maintain effective operations and high quality services
Interface with patients and families to ensure that care is consistent with their expectations
Serves as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process
Oversees various personnel actions including but not limited to hiring, performance appraisals, disciplinary actions, and other related activities in collaboration with the Directors
Ensure budget and resource efficiency and satisfaction with patient care delivery in collaboration with the Director

Management of Time and Resources:

Completes work assignments within an acceptable time frame.
Uses time and resources to the best possible advantage for successful completion of job responsibilities.
Develops and maintains efficient working relationships.
Is reliable in respect to attendance.
Is Reliable in respect to punctuality.
Recognizes the importance of team efforts and partners with others to achieve positive outcomes.

Quality:

Is part of a team effort to ensure quality services.
Offers creative solutions or alternatives to issues or concerns.
Produces quality results.
Continually strives to improve the quality of work.
Accepts responsibility for all work performed and takes appropriate corrective action as needed.
Cooperative in interactions, treating customers with courtesy, respect and compassion
Patient when responding to questions and answers questions appropriately
Responds to requests in a timely manner
Handles interruptions in a skillful way
Maintains a professional appearance and demeanor
Strives to prevent/resolve customer concerns to the customer's satisfaction
Assigns staff to patients knowing the competencies of all staff involved
Is knowledgeable and is the resource for staff

MINIMUM QUALIFICATIONS:

REQUIRED QUALIFICATIONS:

Three to five years of nursing care in a hospital

Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: in-services, formal educational programs, other work groups and on-the-job training)
Manages, attends and participates in staff meetings and in-services and/or reviews documentation as required
Assists in the orientation of others and actively participates in mentoring
Performs analytical and decision making functions with minimal supervision
Recognizes and seeks assistance/consultation when appropriate
Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues
Possesses awareness of programs/services provided by Hospital and where they are located

Applies knowledge and skills necessary to provide care appropriate to the age of the patient served, i.e.: infant pediatric, adolescent, adult, and geriatric.
Integrates, delegates, and coordinates patient care using interdisciplinary approach.
Delegates responsibilities for care, when applicable, and makes assignments according to skills of caregiver.
Evaluates patient responses to interventions according to established policy and procedure of Morton Hospital.
Demonstrates an ability to plan and supervise other patient caregivers in providing patient care on unit while functioning as a professional role model.
Demonstrates the ability to exercise independent judgment in times of need and emergency situations and evaluates the results of actions taken.
Administers medication and perform treatments, utilizing principles of aseptic technique to assigned patient according to the established policy and procedure of Saint Anne's Hospital.

EDUCATION:

Bachelor's of Nursing required
Master's of Nursing preferred

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Work Type:

Work Shift:

Daily Hours:

Driving Required: