ACH Specialist

Think Bank is seeking a motivated and detail oriented ACH Specialist to join our Digital Solutions team. In this role, you will support Think's mission of delivering exceptional service to our customers by managing the daily administration of ACH processing, reconciliation, and compliance activities.

As an ACH Specialist, you will proactively solve issues by staying abreast of all laws, regulations, and industry trends impacting ACH and making recommendations to improve effectiveness of Think's ACH product. You will also act as the subject matter expert of all things ACH by fielding questions from front-line staff related to ACH procedures and guidelines.

You will use your attention to detail and problem-solving skills to resolve ACH items in a timely and accurate manner. In this role you will also have the opportunity to develop knowledge of payment related products and services, and the policies/systems to support the delivery of payment services.

Additional Responsibilities:

• Review daily submissions of ACH Batches for established limits and risk management.
• Provide research or general support to internal departments or clients concerning the settlement of ACH transactions.
• Stay abreast of all laws, regulations, and industry trends impacting ACH and make recommendations to improve effectiveness of Think's ACH product.
• Develop and maintain ACH policies and procedures to ensure compliance with NACHA and Bureau of Fiscal Services requirements.
• Support front line staff by providing knowledge, training, and tools to meet customer needs.
• Monitor daily reports and perform quality control reviews, including identifying compliance issues.
• Contribute to the advancement of digital and payment platforms, products, and services through strategic projects, system and product testing, and related business initiatives.

Education and Experience:

• High School Diploma, GED, or equivalent; Bachelor's degree in business, finance, or related field preferred
• Accredited ACH Professional (AAP) certification or working towards
• Three years' financial services experience

Compensation: $37.71/hour; non-exempt

Benefits: The position is eligible for a full benefits package including:

• Health insurance with HSA contribution
• Dental insurance
• Vision insurance
• Profit Sharing
• Up to 23 days of PTO annually
• Seven paid holidays
• Four weeks of paid family leave
• Up to 7.5% 401(k) employer match
• Tuition reimbursement
• Clothing allowance

At Think we will go the distance to help our employees flourish. We'll give you the training you need to hit the ground running - with confidence - in your new position, help you stay engaged and challenged, and provide an inspiring environment that celebrates your personal style, culture and background.

We're focused on delivering on the promise of being a great place to work, and one of the ways we accomplish this is by creating an environment where all employees feel they have the opportunity to achieve their goals. We value our differences - in thought, style, culture, ethnicity, and experience - and understand that diversity and inclusion are good for business and make our company stronger.