New

Lead Postal Associate

University of North Carolina Wilmington

$40,000 - $43,991

paid holidays, sick time, retirement plan

United States, North Carolina, Wilmington

Mar 17, 2026

Posting Details

Benefits of Working at UNCW	Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session. As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service. We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge.
Recruitment Range	$40,000 - $43,991
Recruitment Range Details	The salary range advertised is the designated recruitment range for this classification. Final salary offers will be determined by the candidate's education, relevant experience, internal equity alignment, and departmental budgetary parameters.
Vacancy Number	S02795
Position Title	Support Services Associate
Working Title	Lead Postal Associate
Competency Level	Advanced
Home Department	Postal Services - 35316
Primary Purpose of Organizational Unit	Postal Services provides a centralized mail service to the UNCW campus community. The University operates a campus mail facility to process all incoming, outgoing, and inter-office mail. Mail is distributed to students, staff and faculty through campus mail center. United States Postal Service contract station is operated on campus to provide mail services to campus and surrounding community
College	Business Services - 35300 College
College/School Information
University Information	The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking. A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering. The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education. UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace	Main UNCW Campus
Brief Summary of Work for this Position	The Lead postal associate is to provide guidance to postal team in the absence of the supervisor. Responsibilities Include: Sort incoming and inter-campus mail for delivery and processes outgoing mail for all university operations for accurate and timely dispatch. Research unknown staff and student mail for delivery or redirecting. Direct deliveries and pickups of mail and parcels to selected mail stops throughout the campus and student pickup locations. Comply with transportation and OSHA regulations regarding the safe handling of hazardous material and heavy objects. Submit account payment to the U.S. Postal Services for university postage accounts. Provide information concerning postal and university regulations via phone and in person in regard to mail related activities during busy and high-volume periods. Perform related recordkeeping, including computerized cost center charge-back system, delivery log, chart of accounts and reconciles university account. Maintain current knowledge of U.S. Postal and other delivery service regulations. Perform routine maintenance on mailing equipment, arranges for repairs from commercial sources as necessary. Maintain funds, record, and upload postage for various shipping sources and vendors. Process undeliverable mail and redirect to proper disposition. Cross-train with all mail clerks and passport employees to serve as backup as needed. Maintain campus mailroom supplies & inventory. Assist students with mailbox usage and software. Maintains a clean and safe workplace. Ensure all staff follow safety procedures and use proper lifting techniques to ensure personal health and safety. Oversee smart technology usage, maintenance, and training. Primary standard mail clerk and processor. Perform other related duties as assigned.
Minimum Education and Experience Requirements	High school diploma or equivalency.
Preferred education, professional skills and experience	Knowledge of USPS postal regulations, operation, and resources Knowledge in the operation of PC and mail metering and chargeback systems Knowledge of safety and security regulations Experience working in a supervisory/lead role Experience with maintenance of mailing equipment and technology Annual certification as passport acceptance agent
Required Certifications or licensure	Valid NC Driver License
FTE	1.0 FTE (40 hours per week)
Months Per Year	12 Months
Work Days	Monday - Friday
Work Hours	8:00 AM - 5:00 PM
Type of Position	Permanent
Anticipated Ending Date if Time-Limited
Position Number	1784
Job Posting Date	03/17/2026
Posting Close Date	03/31/2026
Number of Openings	Single Incumbent
Special Notes to Applicants	PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered. This position is being recruited at the Advanced level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement	UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Eligibility for Employment	Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting	https://jobs.uncw.edu/postings/38836