Sr. Manager of Operations

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of 5,2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

Voith Paper is hiring for:

Sr. Manager of Operations

Florence, MS

Interested to learn about Voith? Check out our video "Voith careers" on YouTube.

Why Join Voith

This role offers the opportunity to make a significant impact on operational performance, employee development, customer satisfaction, and the longterm success of a key manufacturing site. You will be part of a global organization with a strong commitment to innovation, sustainability, and people development.

Position Overview

The Senior Manager of Operations leads all aspects of the Florence, MS production facility, which employs approximately 52 team members and manufactures textile products essential to the Tissue and Towel sector of the paper industry.

This role is accountable for achieving annual targets for safety, quality, efficiency, production, and profitability, while ensuring that a clear strategy and operational plan is developed, communicated, and effectively executed. The Senior Manager also leads and develops the site leadership team to drive consistent performance and continual improvement.

Key Responsibilities:

Leadership & Culture

• Provide clear direction aligned with site strategy, goals, and commitments, with a strong emphasis on safety, quality, and financial performance.
• Foster a highperformance, professional, collaborative, and inclusive work environment.
• Drive employee engagement through transparent communication on business objectives, performance status, and individual impact.
• Recognize and reward excellent performance while maintaining accountability for results.
• Maintain and execute succession plans, including development actions for highpotential employees and corrective actions for performance gaps.

Operational Excellence

• Ensure consistent achievement of safety, quality, production, and efficiency targets.
• Identify and optimize the critical aspects of the operation through timely, datadriven decisionmaking.
• Lead the development of documented solutions that address gaps in safety, quality, or financial performance.
• Ensure standardized systems and continuous improvement practices (Lean, OE) are embedded across the operation.

Customer & Stakeholder Engagement

• Partner with Sales and Product Management to understand and meet customer expectations for delivery and quality.
• Lead improvement projects at the site, including capital projects.

Strategic Communication & Performance Management

• Communicate regularly with employees and the leadership team regarding business results, performance levels, and operational priorities.
• Promote clarity of expectations, alignment to goals, and understanding of performance drivers.

Experience & Education

• Minimum of 5 years of leadership experience, including at least 1 year in operations management.
• Bachelor's degree in a technical or business discipline required.

Technical & Analytical Skills

• Strong knowledge of operational excellence, lean manufacturing, and continuous improvement practices.
• Familiarity with AI and lowcode technologies; experience with tools such as MS Copilot, Power Apps, or MS Forms preferred.
• Proficiency with MRP/ERP systems and data analytics tools, including JD Edwards, Power BI, and Pyramid BI.
• Ability to extract, analyze, and interpret data to support decisionmaking.

Leadership & Interpersonal Skills

• Proven ability to coach, mentor, and develop employees at all levels.
• Demonstrated problemsolving and project management capabilities.
• Strong communication skills and customerservice orientation.
• High attention to detail and excellent peoplemanagement abilities.

• Ability to talk and hear in an industrial environment with moderate noise levels.
• Frequent standing, walking, and sitting; occasional reaching, lifting, stooping, and crouching.
• Visual requirements include close, distance, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to work fulltime onsite at the Florence, MS facility.
• Occasional domestic and international travel required.

*This job description is not all encompassing, however, it is intended to be a general description of the responsibilities of this position.

Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law.We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.