Business Analyst, Senior

The Opportunity:

We are seeking a Business Analyst to support mission stakeholders in modernizing their data, cloud, and analytics environments. In this role, you will serve as a trusted technical advisor while delivering high-touch, white-glove support to users navigating complex platforms and workflows. You will engage directly with stakeholders to understand their needs, facilitate discussions, and translate business requirements into actionable technical solutions.

You will work closely with cross-functional teams and end users to provide training and enablement across cloud technologies, including Azure, Databricks, Power BI, and Azure Pipelines. Your responsibilities will include delivering technical training sessions, supporting adoption of cloud-native solutions, and guiding users through best practices in data engineering and analytics.

In collaboration with technical teams and stakeholders, you will also support components of cloud migration efforts, preferably within Azure, ensuring smooth transitions and a well-supported user experience. By leveraging strong communication skills, technical expertise, and a customer-first mindset, you will proactively resolve issues, build trust, and enhance overall client success in a fast-paced, mission-driven environment.

If you are passionate about empowering users, driving cloud adoption, and delivering exceptional customer experiences, this role offers the opportunity to make a meaningful impact.

Join us. The world can't wait.

You Have:

• 5+ years of experience in an IT role supporting enterprise users and technical environments

• Experience with Azure data and analytics technologies, including Azure Databricks, Power BI, or Azure Pipelines

• Experience with white-glove and high-tech or high-touch support capabilities

• Knowledge of cloud migration practices

• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements

• Bachelor's degree

Nice If You Have:

• Experience facilitating meetings, gathering requirements, and engaging stakeholders effectively

• Experience delivering technical training, including cloud migration training and user enablement

• Experience developing standard operating procedures (SOPs), quick reference guides, and training materials

• Experience with analytic tools to measure article performance, deflection rates, and usage metrics

• Experience analyzing ticket trends and proposing knowledge gaps or process improvement

• Knowledge of cloud migration practices within a Microsoft Azure environment

• Ability to clearly convey technical information to both technical and nontechnical audiences

• Ability to problem-solve in a fast-paced environment and work collaboratively across multidisciplinary teams

• Possession of excellent communication skills

Vetting:

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.