Registrar

Location Address:

Compensation Pay Range:

Summary:

Responsibilities:

Join the team at Lincoln County Medical Center l in Ruidoso, New Mexico, and step into a role where your work truly makes an impact. We're looking for a motivated Registrar who's ready to help ensure every patient's experience begins with accuracy, compassion, and exceptional service. This is your chance to grow your career, support your community, and be part of a team that makes a meaningful difference every single day.

• Acts as information center, answers telephones, relays messages and screens visitors.
• Registers all patient types to ensure proper documentation, to include obtaining complete demographic and billing data to comply with billing and regulatory agency requirements, insurance verification and designated scope.
• Obtains signatures on all required documents.
• Checks online payors for eligibility on self pay patients
• Receive payments from patients and issues receipts, reconciles daily cash and verifies cash balances, posts and prepares receipts for deposit.
• Maintains and fosters effective public relations with patients, physicians and the public.
• Documents all activity in the Hospital Information system.
• Completes updates on patient demographic, financial, and compliance information in the Medipac system.
• Utilizes the necessary systems to proactively complete registration, and verification functions.
• Communicates with patients in a confidential professional manner using tact and diplomacy. Advises patients and their families of co-pays, deductibles, and coinsurances at time of service.
• Provides for extra coverage as needed.
• Receives constructive feedback from the Patient Access Supervisor and incorporates it into daily operations.
• In compliance with established departmental policies and procedures, objectives, quality assurance program, safety environmental, and infection control standards. Ensure compliance with HIPPA, EMTALA, and JCAHO.

Qualifications:

• High school diploma or GED.
• Less than one year experience in clerical office setting or in healthcare setting.
• One to two years customer service experience.
• Must be able to work cooperatively with the public as well as all levels of staff and management in the organization.
• Requires exceptional organizational and prioritization skills.
• Basic computer keyboard experience and ten key required.
• Must pass EPIC competency for Registration at completion of Epic Clerical Training class.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.