Customs Broker Account Representative

We are seeking a detail-oriented Account Representative - Customs Brokerage (Entry Writer) to support daily international logistics operations in Franklin Square. This role is responsible for coordinating and executing shipments while ensuring compliance with U.S. Customs and other government agencies.

You will serve as a key liaison between customers, internal teams, and regulatory bodies to ensure timely and accurate clearance of goods into the United States.

• Act as the primary customer service liaison between the company and clients
• Process U.S. Customs entries and Other Government Agency (OGA) filings
• Open and manage shipment files in CargoWise and/or AS400 systems
• Classify commercial invoices using HTS (Harmonized Tariff Schedule)
• Ensure compliance with U.S. regulatory agencies (FDA, EPA, FCC, Fish & Wildlife, etc.)
• Communicate with internal departments, carriers, vendors, and government agencies
• Coordinate shipments with airlines, ocean carriers, forwarders, and agents
• Track and trace shipments, providing updates and resolving issues
• Convert and verify shipment weights, volumes, and foreign currencies
• Maintain accurate documentation and filing systems
• Assist customers with inquiries, complaints, and shipment updates
• Handle accounting-related processes accurately and on time
• Review and prepare documentation to meet regulatory and carrier requirements
• Coordinate pickups and final delivery to consignee

Required Experience:

• Minimum 3 years of customs brokerage experience (or equivalent combination of education and experience)
• Strong knowledge of U.S. Customs regulations and OGA requirements
• Experience with freight clearance processes

Ready to make an immediate impact? Apply now!

What We Offer:

Hunter Hamilton offers comprehensive benefits packages (medical, dental, vision, long and short-term disability, 401k, etc.). We strive to deliver genuine support throughout the duration of the recruiting process, through the length of the assignment, and beyond!

Hunter Hamilton is a high-performance professional search firm specializing connecting finance, HR, operations, and legal talent with leading employers.

Hunter Hamilton is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Hunter Hamilton offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Hunter Hamilton is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.