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Medical Billing Office Representative

Concentra, Inc
paid time off, tuition reimbursement, 401(k), retirement plan
United States, Texas, Addison
Apr 06, 2026

Medical Billing Office Representative
Location

US-TX-Addison




Job ID
363980

Pos. Category
Administrative - Billing

Pos. Type
Full Time

Recruiter : Full Name: First Last
Cecilia Dunn



Overview

Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward - always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.

Concentra is Looking to expand our Addison Medical Billing Office Team with new AR Representatives, Cash Posters, Medical Billing Speciliasts, and Rebill/Denial Specialists !



Responsibilities

Cash Posting Specialist:

    Payment application.
  • Transfers payments to other Central Business Offices as necessary and follows appropriate transfer out procedures.
  • Processes zero pay explanation of benefits and appropriate reasons for zero pay.
  • Performs and maintains posting level per company policy.
  • Verifies payments and matches outstanding balances.
  • Processes batches and uses correct payment transaction type.

AR Representative:

  • Resolves escalated problems via communications with various customers including employers, insurance companies, TPAs and labs
  • Monitors and reviews account aging reports to ensure timely collection
  • Reviews documents and reconciles discrepancies and makes needed adjustments
  • Performs account payment reconciliations with incoming receipts
  • Prepares and distributes periodic reports on A/R and past due accounts for management and clients
  • Negotiates with clients' repayment terms on past due accounts
  • Makes decisions on referring accounts for collection or writing off

Medical Billing Specialist:

  • Processes all billing, state reports/transcriptions as required by each state.
  • Processes client bills with special billing arrangements/agreements.
  • Monitors transcriptions hold reports.
  • Monitors claims indexing reports.
  • Monitors Electronic Data Interchange billing reports.
  • Provides assistance to clients with special billing requests.

Rebill/Denial Speciliast:

  • Identifies and monitors incorrect reimbursement issues
  • Identifies and applies appropriate adjustments per contracts or state requirements
  • Processes and monitors all reconsiderations ensuring processing with the appropriate state reports, transcription, and explanation of benefits
  • Follows-up on all previously sent reconsiderations for proper payment
  • Processes short/zero payments for reconsiderations
  • Applies proper adjustments

Interview and work location:

15812 Midway Road
Addison, Texas 75001


Qualifications

Excellent opportunity for career growth with a dynamic healthcare company.

Benefits including:

  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off & Extended Illness Days Offered
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

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