Security Officer - Concierge Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Concierge Desk in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Front Desk professional at a dynamic retail location, where you will welcome visitors, manage access, observe activity, and support security-related operations through clear communication and exceptional customer service. In this highly visible role, you will help to deter incidents while reflecting our values of reliability, teamwork, integrity, and a people-first approach.

Position Type: Part Time

Pay Rate: $17.95 / Hour

Job Schedule:

What You'll Do:

Provide customer service to visitors, tenants, and staff at the front desk by following site-specific procedures, screening protocols, and other security-related policies for a retail location.
• Monitor access to the location by checking identification, managing visitor entry, issuing badges and/or passes, and documenting arrivals, departures, and deliveries.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with site contacts, emergency services, and/or Allied Universal leadership as needed.
• Answer phones, assist with directions and general inquiries, and maintain accurate front desk logs, reports, and other records related to daily activity.
• Help to deter unauthorized access and suspicious activity by observing front desk activity, reporting concerns promptly, and supporting emergency response activities when appropriate.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.