Security Officer Guest Services Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Services Desk in Wayne, NJ, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal as a Front Desk Professional at a dynamic educational location, where you will welcome students, staff, and visitors, manage access and badge activity, monitor the front entrance, and respond to security-related concerns with professionalism and care. In this visible role, you will deliver outstanding customer service, support daily operations, and represent a team that is agile, reliable, innovative, and grounded in integrity.

Position Type: Full Time

Pay Rate: $20.21 / Hour

Job Schedule:

What You'll Do:

Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk post within an educational location.
• Monitor access at the front desk by greeting students, staff, visitors, and/or vendors, verifying identification or visitor information, and directing individuals according to site procedures.
• Respond to incidents, questions, and/or unusual situations in a calm, problem-solving manner, and communicate relevant details to supervisors, staff, and/or first responders when needed.
• Support front desk operations by maintaining logs, documenting routine activity and/or incidents, and reporting maintenance, access, or policy concerns through proper channels.
• Help to deter unauthorized entry and/or disruptive behavior by observing lobby and reception area activity, following visitor management procedures, and addressing concerns according to post instructions.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.