Maintenance Manager (Services)

Maintenance Leadership & Execution

• Lead day-to-day maintenance execution across vehicles and wayside equipment (preventive, corrective, predictive, component rebuild/overhaul), ensuring safe work practices, contractual compliance, and readiness for passenger service.
• Ensure maintenance is performed in accordance with approved procedures and maintenance plans, including inspection intervals, safety-critical tasks, and required documentation and work-order closeout in the Service Execution System (SES).
• Provide visible leadership in the shop and field, reinforcing right-first-time execution, hazard recognition, procedural compliance, and adherence to LOTO requirements.

Maintenance Planning, Scheduling & Backlog Control

• Track and report planning-related KPIs, including schedule compliance, planned work percentage (planned vs. reactive), and backlog age.
• Oversee the maintenance planning process to ensure work is properly scoped, prioritized, and scheduled to support service and availability needs.
• Allocate planned work strategically across shifts to optimize labor utilization and maintain a consistent maintenance workflow.
• Manage and control the maintenance backlog using clear prioritization criteria-safety, service impact, regulatory compliance, and reliability-while ensuring records support audit readiness (complete history, traceability, and accurate closeout).

Safety, Compliance & Continuous Improvement

• Ensure maintenance execution complies with Alstom standards and AZDP safety requirements, including permit/LOTO governance, safety-critical task controls, and required inspections.
• Lead maintenance engagement in defect reporting and resolution, ensuring resolution actions are effective and sustained.
• Promote a continuous improvement culture by reinforcing standard work practices, reducing waste, and improving maintainability.

Cross-Functional Coordination & Stakeholder Alignment

• Collaborate cross-functionally to align maintenance activities with organizational and contractual objectives.

Educational Requirements

Mandatory:

• Bachelor's degree in engineering or related field, or equivalent combination of education and experience.

Desirable:

Experience

Mandatory:

• Minimum of 8 to 10 years of total maintenance/technical experience, including at least 5 to 8 years within the railway industry or a comparable maintenance environment.
• Experience with, or a strong understanding of, automated people mover (APM) maintenance programs and repair processes within an airport or rail environment.

Desirable:

• Demonstrated resilience and adaptability in a multi-shift, service-driven maintenance and shop environment, with the ability to meet demanding service and schedule requirements.

Competencies & Skills

• Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable using data to manage performance.
• Demonstrates alignment with AIR values and organizational principles.
• Demonstrated leadership capability, with the ability to motivate, guide, and develop teams.
• Strong analytical, problem-solving, and decision-making skills, particularly in complex and time-sensitive maintenance environments.
• Highly organized and process-oriented; able to manage competing priorities and maintain schedule discipline.
• Strong verbal and written communication skills across technical, operational, and leadership levels.
• Fluent in English