Bilingual eCommerce Operations Specialist

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances, located inEnglewood Cliffs, NJ.

eCommerce Operations Specialist (Bilingual Korean)

Top Skills:

1. Analytics
2. Communication
3. Advanced Excel
4. Bilingual Korean

Summary:

This position will work closely with all categories and Operation teams (Fulfilment, CS, Engineering, EPP/SMB). A strategic project for this role will be to develop a new process for analyzing profit across the eCommerce team. Since this position will have much interaction with executive leadership, this position must have strong analytical, communication, and problem-solving skills. eCommerce Business performance and operations, delivering recommendations to eCommerce leadership and helping to coordinate strategic projects across teams.

Responsibilities:

• Participating in strategic projects and operational initiatives spanning growth, go-to-market, and operational performance enhancement by directly scoping, initiating, planning, and executing strategic projects and initiatives for the eCommerce business and operation.
• Providing in-depth strategic insights and thought based on business analysis.
• Developing business cases and strategic options based on analysis insights, internal capabilities, financial models, and ROI analysis to support planning initiatives.
• Prepare an executive summary to share business strategies, plans, and deep dives into specific topics as needed/requested.
• Monitor eCommerce Business performance and operation, profitability, and identify optimizations to improve overall business performance and operation.
• Have a thorough understanding of the industry, seasonality, and business trends/events, and continually monitor competitor/industry developments.
• Conducting financial analysis to meet or exceed revenue and profitability targets.
• Continuously monitor the customer experience journey and provide insights to supporting teams to optimize and maximize conversion.

Requirements:

• 5+ years of related experience and a Bachelor's degree
• Experience of working with Telecom, Technology, Consumer Electronics, and/or Retail industry is strongly preferred
• Analytical and can use professional concepts and company objectives to resolve complex issues in creative and effective ways
• Works on complex business and operational issues where analyzing situations or data requires an in-depth evaluation of variables
• Exercises judgement in selecting methods, techniques, and evaluation criteria to obtain results
• Determines methods and procedures for new assignments and coordinates others' tasks
• Must have experience with Microsoft Standard Office Suite; advanced Excel skills required
• Experience with Financial analysis to build business cases and to create P&L analysis
• Fluency in Korean and English, both written and spoken, is required

Preferred Skills:

• Flexibility and ability to adapt to changing demands and priorities.
• Develop and maintain excellent working relationships internally and externally with customers.
• Plan, organize, and prioritize multiple assignments and projects.
• Review detailed product development, marketing documents, and media materials as needed.
• Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
• Work independently and in a team environment to achieve business objectives, personal and team goals, and complete assignments within established time frames and specifications.
• The ability to develop tasks and work assignments, based on sometimes vaguely defined objectives.

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, paid time off, and more!

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.