Financial Counselor

Lancaster Behavioral Health Hospital (LBHH) is a 126-bed, inpatient psychiatric hospital joint venture between Lancaster General Health/Penn Medicine and Universal Health Services.

In addition to a general adult unit and dedicated adolescent unit, the facility offers services for treating those with co-occurring disorders on the psychiatric-medical unit, an intensive adult unit to care for those with severe conditions, as well as a women's trauma unit.

How will you make a difference at LBHH?

The Financial Counselor is responsible for verifying insurances and financial counseling for self-pay accounts.

The Financial Counselor is responsible for completing the following duties and tasks:

• Verify insurance benefits for all admissions & calculate patient financial obligation: IP, PHP, IOP.
• Meet with patient and/or family to discuss their financial obligation.
• Follow up on self-pay accounts (after insurance).
• Obtain patient deductibles/coinsurances and/or copays and enter into the billing system.
• Research account issues and problems, answers billing inquiries, and attempts or assists with dispute resolution.
• Works in conjunction with the billing staff to ensure clean billing.
• Handle paper mail and answer internal emails.
• Maintains patient demographic information.
• Verify authorizations if needed.

What do our current staff value at LBHH?

• An environment that puts patient care first.
• One of the most rewarding aspects of working as an LBHH employee is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times.
• Having the opportunity to grow, learn, and advance in your career.
• There are very robust continuing education options with LBHH.
• Supportive and responsive leadership.
• Competitive salary and comprehensive benefits package.

What's in it for me?

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• Robust tuition reimbursement
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries!
• An opportunity to make a difference every single day.

What Does LBHH Require for this Role?

• Education: High School Diploma/GED is required. Associates or Bachelor's degree preferred.

What Happens Next?

After you apply online and submit your resume, a member of our HR team will review your qualifications and experience. If we are interested in scheduling an interview, our HR team will reach out to you. You may log back on to this website to check the status of your application at any time.

Lancaster Behavioral Health Hospital: Treatment. Compassion. Hope. Today, tomorrow and always.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Authorized by

Corporate Human Resources