Aging Care Manager 2 (LG) - Luzerne-Wyoming County Area Agency on Aging (Multiple Vacancies)

Do you have the desire to provide a wide variety of services to the elderly population and want to make a difference in their lives? Be the steady guide older adults can count on as an Aging Care Manager 2 with the Luzerne-Wyoming County Area Agency on Aging (AAA). As part of our team, you will have the chance to use your problem-solving skills to connect people with the right care at the right time, as well as work in the community, in homes, and with partner agencies to overcome barriers and advocate for the people we serve. If you are a compassionate, patient, and professional individual who wants to help, we want to hear from you!

This role focuses on assessing needs, initiating and adjusting care plans, and helping consumers navigate and access the supportive services they need. Work encompasses intake, assessments, referrals, ongoing care management, caregiver support, and collaborating with other professionals and providers to maintain safety and quality of life for the seniors and families we serve. As a Aging Care Manager 2, you will perform the following duties:

• Case Screening and Intake: Handle telephone intake, screen assigned cases within required timelines, and gather information needed to prioritize cases and determine eligibility
• Field Assessments: Make home and facility visits to gather more information about each individual requesting services by using the Department of Aging standardized assessment tool to determine level of care
• Timely Documentation: Accurately enter and update records in our electronic system within required timeframes
• Service Navigation: Maintain knowledge of AAA programs and community supports to guide consumers and offer informed service choices
• Care Planning and Reassessment: Develop, initiate, and adjust care plans, cost share calculations, and level of care in line with regulations and agency policy
• Financial and Crisis Support: Arrange financial management when needed, monitor services, respond to emergencies, and resolve problems to support consumer stability

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as an Aging Care Manager 1 or a County Caseworker 1; or
• Successful completion of the County Social Casework Intern program; or
• Six months of professional human services or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within either Luzerne or Wyoming County. If no eligible candidates who live within either Luzerne or Wyoming County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.