62118: Advisor- Corp. Local

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Build and maintain strong working relationships with customer stakeholders at the local facility level.
• Monitor account performance for early signs of shipment decline or activation shortfalls.
• Actively work with customers to help activate shipment volume at or above levels committed during the most recent pricing agreement.
• Identify and address execution barriers that prevent customers from fully routing freight to FedEx Freight as intended.
• Engage customers and internal partners to stabilize volume and reinforce routing guide and service commitments.
• Communicate localized customer feedback and competitive insights to CAM and Corporate Local leadership.
• Partner with Operations teams to address service issues and execution challenges.
• Support activation sustainment by addressing process gaps and reinforcing agreed shipping behaviors.
• Collaborate with Technology teams to resolve basic digital or systems related barriers.
• Identify freight profile or handling issues that impact service quality or operational efficiency.
• Assist customers with accessorial awareness, billing questions, and shipping best practices as appropriate.
• Comply with all applicable policies, procedures, safety standards, and regulatory requirements.
• Perform additional related duties as assigned.

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.

If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at hrasupportteam@fedex.com.

FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Pay:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s). If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

To be considered, you must apply to posted position(s). If you are not a current employee of FedEx Freight or Custom Critical (including individuals employed by another FedEx operating company), you must apply through the FedEx Freight Careers site: https://careers.fedex.com/freight. Current FedEx Freight or Custom Critical employees must apply through the Internal Careers Portal within the Career worklet in Workday.

Posting Date: