Security Officer Communications Dispatcher

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatcher in Santa Ana, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional supporting a financial institution location, where you will monitor activity, coordinate responses, and communicate clearly with officers, staff, and/or visitors. In this dynamic role, you will help maintain an organized environment through attentive observation, routine reporting, and strong customer service. Bring your agility, reliability, and integrity to a team that puts people first and values innovation.

Position Type: Full Time / Mix shifts

Pay Rate: $23.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a financial institution location.
• Monitor communication systems, receive calls for service, and dispatch security-related personnel to routine incidents, priority events, and/or service requests in a calm, problem-solving manner.
• Document incidents, calls, and activities through detailed logs, reports, and dispatch records, and communicate updates to site leadership and/or responding personnel as needed.
• Monitor cameras, alarm systems, and other site communication tools to help identify unusual activity and help support timely response to incidents and critical situations.
• Coordinate with on-site personnel, client representatives, and/or public emergency responders during incidents, escalations, and after-hours activity while following post orders and site-specific protocols.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.