Security Officer Concierge Desk Associate

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Concierge Desk Associate in Alpharetta, GA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Front Desk Officer at a dynamic tech and telecommunications location, where you will welcome visitors, manage access control and badges, monitor activity from a professional front desk post, and support security-related operations through strong communication and customer service. In our agile, reliable, and innovative culture, you will help create a welcoming environment while working with integrity and teamwork.

Position Type: Full Time

Pay Rate: $15.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, visitors, and employees by following site-specific procedures and front desk protocols at a professional office location.
• Monitor lobby and reception activity, verify visitor credentials, issue access badges, and document arrivals, departures, and/or deliveries in accordance with site guidelines.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency services when appropriate.
• Answer phones, assist with directions and general inquiries, and support a professional front desk presence while helping to deter unauthorized access.
• Complete required reports, logs, and incident documentation, and relay important information during shift changes and/or to site leadership as needed.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.