Global Comms Team Enablement Manager

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

The Global Comms Enablement team is the central hub for the Global Communications team and our extended comms partners, as well as spokespeople across Cisco - connecting information, resources, and people. We build and manage the systems, processes, and dynamic teams that enable agility, speed, and clarity. In this role, you'll collaborate closely with other teams in the Global Comms Strategy, Planning & Operations org and regularly partner with members across all the functions within Global Comms.

Your Impact

You'll drive the strategy and implementation of programs that accelerate Global Comms' ability to deliver impact at scale - focused on empowering people with the tools, skills, and experiences they need to do their best work.

This role sits at the intersection of technology enablement and people development. You'll lead our AI and Airtable enablement efforts - translating strategy into adoption and measurable outcomes - while also owning the people programs that shape how team members onboard, learn, and grow. Across both areas, you'll partner with stakeholders throughout SP&O to ensure consistency, connection, and continuous improvement in everything we deliver.

Key Responsibilities

Technology Enablement - AI & Airtable

• Lead the strategic planning, rollout, and adoption of AI Acceleration initiatives across Global Comms, including stakeholder engagement, change management, and clear feedback loops

• Drive Airtable adoption and effective usage through an always-on, multi-channel approach to training, resources, and support

• Develop high-impact use cases and ensure teams have the resources and processes to maximize the tools' value

• Foster a data-driven culture to measure progress and inform planning

• Collaborate team-wide to ensure consistent, connected experiences across all Global Comms enablement programs

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People Programs - Onboarding, Learning & Development

• Lead program development and implementation of the GC Summer Internship Program, partnering with Business Operations on recruiting and hiring

• Oversee the strategy and execution of GC new hire onboarding

• Partner with subject matter experts to produce regular Brain Bytes professional learning sessions

• Drive engagement with 3P development initiatives, bringing awareness and relevance to the GC audience

Minimum Qualifications

• Experience leading change management initiatives, particularly those involving technology adoption and organizational enablement

• Strong ability to translate complex strategies into clear, actionable plans for diverse audiences

• Proven track record of building partnerships, motivating cross-functional teams, and navigating a matrixed organization

• Demonstrated skill in evaluating processes and implementing scalable improvements

• Experience designing or managing programs (e.g., onboarding, learning, internships, or similar)

Preferred Qualifications

• Experience using Airtable, with familiarity with the tool's capabilities for workflow management and reporting

• Proficient AI user with strong prompting skills and understanding of use cases relevant to a communications organization

• Experience with learning and development program design or people-focused enablement initiatives

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.