New

Manager Commercial Operations - Process & Project Management

L'Oreal USA, Inc
flex time, 401(k)
United States, California, Los Angeles
May 13, 2026
Job Title: Manager Commercial Operations - Process & Project Management Division: Professional Products Division Location: National Reports To: Director Commercial Operations Who We Are: For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. At L'Oreal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably, and lead the digital transformation of our industry with a customer-centric approach. Our brands portfolio includes L'Oreal Professionnel, Pulp Riot, Redken, Matrix, Biolage, Mizani, Color Wow and Pureology. What You Will Do: The Manager Commercial Operations - Process & Project Management is responsible for the execution of process and commercial projects that increase the top and bottom-line revenue stream of PPD brands within SalonCentric and State RDa. This includes the standardizing of Commercial Team Operating Procedures and the management of commercial projects. The Manager Commercial Operations will partner with the Commercial, Marketing & Education teams to align on effective process and project execution, while ensuring that their SalonCentric business partners are aligned and able to provide feedback for success. This role will collaborate with the Managers of Business Development and SalonCentric business partners to strengthen the relationships of the PPD Brands with SalonCentric, State RDa and our stylist community, ensuring consistency in execution and optimized channel support. The Manager Commercial Operations will be responsible for sales performance of PPD Brands nationally by executing process and project management to enable our sales teams to gain incremental growth through increased efficiency. Responsibilities: Execution of PPD Commercial Team standard operating procedures, depicting a process and its workflow to clarify its steps, stakeholders and interdependencies with other business processes. Execution of employee recognition and swag programs based on PPD and distributor initiatives, business needs and KPI's to increase sales team engagement and drive top and bottom-line performance for PPD. Management of PPD Commercial Team projects, planning the short-term and long-term actions and continuously updating and prioritizing them to achieve strategic objectives while meeting deadlines. Working effectively with supporting data for processes and projects, interpreting data insights, patterns and trends, and communicating outcomes to a diverse audience. Develop and foster relationships with SalonCentric and State RDa business partners, PPD Commercial and Brand Teams. Contributing to a common goal while ensuring the ability of others to do the same in a caring environment. What We Are Looking For: Required Qualifications: Experience in sales/business development within a big box retail and/or chain model, preferably with beauty, professional salon products or retail background. Experience with process mapping and project management, preferably PMP Certified. Proven ability to adapt to quickly evolving business needs and encourage cooperation in a complex, multiple stakeholder environment. Advanced proficiency in Microsoft applications including Power Point, Excel and Word. Ability and interest in extensive travel (Up to 20%) and work weekends as needed An undergraduate degree or commensurate professional experience is required. Preferred Qualifications: Contagious enthusiasm for the Professional Beauty Industry. Experience with Omni-channel distribution models High sense of urgency, accountability, and organization. What's In It For You: Salary Range:(The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level) Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products, Monthly Mobile Allowance) Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) Employee Resource Groups (Think Tanks and Innovation Squads) Access to Mental Health & Wellness Programs Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. 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