Security Officer Lobby Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Desk in Malone, NY, you will serve and safeguard clients in a range of industries such as Government, and more. As a Front Desk Officer in a government location, you will be the first point of contact, helping to support a welcoming and professional environment through visitor assistance, access control, and clear communication. This role offers the chance to deliver exceptional customer service while handling important security-related responsibilities. At Allied Universal, you will join a caring, agile, and reliable team that values innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $22.87 / Hour

Job Schedule:

What You'll Do:

Provide customer service to visitors, staff, and/or vendors by following site-specific procedures and front desk protocols at a government location.
• Monitor building access at the front desk, verify identification and/or visitor credentials, and document entry and exit activity in accordance with post instructions.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner and communicate with supervisors, building contacts, and/or emergency personnel as needed.
• Support security-related operations by answering questions, directing foot traffic, maintaining visitor logs, and reporting maintenance, access control, and/or policy concerns.
• Carry out assigned security-related procedures, site policies, and when appropriate, emergency response activities from a primarily stationary front desk post.

Minimum Requirements:

• Possess a valid New York State Security Guard License.
• Have at least 6 months of security-related experience.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.