Revenue Cycle Representative

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary and Responsibilities:

This position will report to the Supervisor of Payment Posting and is responsible for posting payments and denials to claims filed directly to a patient's account, processing requested adjustments, and other insurance payment related research requests. Applicant must interact with insurance carriers in all aspects of claim resolution. Applicant must possess strong customer service skills, be a team player, have the ability to multitask and be detailed oriented. Must have excellent grammar and English usage skills and the ability to deal effectively with difficult situations and individuals. Must have the ability to read an EOB and various financial and/or insurance documents. Consistently contributes equally to meeting productivity and quality goals established for the work unit and/or consistently meets established individual productivity and quality goals. Must be prepared to work a set schedule during the last two business days of each month in accordance with our monthly goal push.

Other information:
Education Requirements:
* High School Degree
Professional Experience Requirements:
* Two (2) years of experience in hospital or physician insurance related activities (Authorization, Billing, Follow-Up, Call-Center, or Collections)
Preferred Knowledge/Skills/and Abilities Requirements:

• Experience with payment posting and explanation of benefits
• Epic Experience
• 10-key Clerical, Data Processing and Computer Skills
• Customer Service
• Insurance and Managed Care
• MX Excel, Outlook, Word
• Payment Posting

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Cash Management

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.