Admissions Specialist II

Social Work:

The University of Central Florida (UCF) College of Health Professions and Sciences (CHPS) is home to nationally recognized programs focused on health and wellness - and a respected faculty dedicated to teaching innovations and research partnerships. The college offers accredited programs in athletic training, communication sciences and disorders, physical therapy, and social work. CHPS also offers one of UCF's largest majors, health sciences, as well as popular programs in sport and exercise science within the field of kinesiology. Through coursework, field experience, and interprofessional education, our students develop high-demand skills in healthcare and cultural competency for working with varied populations.

The Opportunity:

The Admissions Specialist II supports recruitment and enrollment for the Master of Social Work program by engaging prospective students, guiding them through the admissions process, and representing the program at recruitment events. This role also manages orientation and plays a key part in delivering a seamless, student-centered experience from inquiry through enrollment.

Responsibilities:

Student Recruitment & Outreach:

• Recruit prospective students for the Master of Social Work program across both online and in-person modalities.

• Represent the university at virtual and in-person graduate recruitment events, including UCF graduate fairs and external outreach initiatives.

• Deliver program presentations and informational sessions to prospective students, highlighting program offerings, admissions requirements, and enrollment pathways.

Applicant Advising & Application Support:

• Provide individualized guidance to prospective students throughout the admissions process, including application completion, document submission, and program requirements.

• Respond to inquiries via phone, email, and virtual platforms, delivering timely and accurate information.

• Advise applicants on admissions criteria, deadlines, and next steps to facilitate successful application completion and enrollment.

Admissions Coordination & Processing:

• Support the review and progression of graduate applications, ensuring accuracy and completeness of required documentation.

• Maintain and update applicant records in the student information system, ensuring compliance with institutional policies and procedures.

• Collaborate with academic program leadership and graduate admissions teams to support enrollment goals.

Orientation & Onboarding:

• Coordinate and manage new student orientation programs for admitted graduate students.

• Facilitate orientation sessions (virtual and in-person), ensuring students are prepared for program start.

• Serve as a point of contact for new students, supporting their transition from admission through matriculation.

Student Engagement & Communication:

• Maintain consistent communication with prospective and admitted students to encourage engagement and enrollment.

• Develop and execute outreach strategies (email, phone, virtual engagement) to support yield efforts.

• Build relationships with students to promote a positive admissions experience and support retention from point of admission.

Minimum Qualifications:

High school diploma or equivalent and 6+ years of relevant experience or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Experience working in a higher education environment, preferably within admissions, enrollment management, or student services.

• Prior experience in admissions, including application processing, student advising, or recruitment activities.

• Experience using CRM systems such as Slate for managing prospective student and applicant data.

• Proficiency in Microsoft Excel, including the ability to manage, analyze, and report on data using spreadsheets.

The most successful candidates may possess the following qualities:

• Demonstrated ability to communicate effectively with prospective students, applicants, and internal stakeholders in a professional and customer-focused manner.

• Strong critical thinking and problem-solving skills, with the ability to evaluate applicant needs and provide appropriate guidance.

Additional Application Materials Required:

In addition to your application, please submit a cover letter.

Special Instructions to the Applicants:

• The anticipated salary range for this position is $17.64 - $21.61. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.