Admissions Professional II

• Embodies exceptional customer service skills.
• Demonstrates a focus on continuous process improvement.
• Exemplifies the qualities of an invaluable team player.
• Effectively, clearly and professionally communicates with students, faculty and staff.
• Represents the College of Nursing in a positive, professional manner.
• Enthusiastically cross-trains with other team members.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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• Build, update and manage applications within the application database systems (GradApp, NursingCAS, Kira Talent) for entry-level programs within the college.
• Respond to student inquiries and concerns in a professional, timely manner via email, phone, webinar or in-person.
• Answer questions about the academic programs and application process.
• Recommend appropriate pathways to students interested in a career in nursing.
• Host campus tours for potential students.
• Counsel students who did not receive an admissions offer from the college.
• Work with college committees and individual faculty to facilitate the holistic admissions process.
• Oversee and continually improve student onboarding and enrollment process for first-semester, entry-level academic programs.
• Represent the College of Nursing at various recruiting events.

Knowledge, Skills, and Abilities:

• Exceptional organizational skills.
• Focused attention to detail and a high standard of excellence.
• Ability to effectively use administrative systems, databases and standardized software programs, including Microsoft Office Suite.
• Skill in reconciling data between multiple sources or systems.
• Strong written and verbal communication skills, including public speaking.
• Ability to interact professionally with a broad range of individuals and stakeholders.
• Ability to establish, maintain and sustain positive, professional working relationships internally and cross-functionally.
• Ability to work independently and as part of a team in a fast-paced, service-oriented office environment - including responding to walk-in questions.
• Ability to multi-task during critical time periods.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of relevant work experience is required.