Senior IT Analyst - Specialty Systems

Technology is essential to delivering exceptional patient care. As a Senior IT Analyst - Specialty Systems, you'll serve as a trusted technical expert supporting the applications that clinicians and operational teams rely on every day. Your expertise will help optimize workflows, improve system performance, and implement innovative technology solutions that enhance patient care across UVA Health.

Working within one of the nation's leading academic health systems, you'll collaborate with clinical, operational, technical, and vendor partners to analyze business needs, configure enterprise applications, lead system implementations, troubleshoot complex issues, and drive continuous improvement initiatives.

The Senior IT Analyst serves as the subject matter expert for assigned healthcare applications, providing advanced application support, system configuration, workflow analysis, and technical consultation. This role partners closely with clinical and operational stakeholders to evaluate business needs, implement technology solutions, and maintain reliable, secure, and efficient application environments.

The Senior IT Analyst leads system implementations, upgrades, optimization efforts, and complex troubleshooting while ensuring solutions align with organizational goals, regulatory requirements, and industry best practices.

• Serve as the primary subject matter expert for assigned enterprise healthcare applications.

• Configure, maintain, troubleshoot, and optimize application functionality.

• Analyze operational workflows and recommend technology solutions that improve efficiency and user experience.

• Perform system testing, validation, upgrades, and production support.

• Lead application implementations, upgrades, optimization projects, and system enhancements.

• Develop project plans, testing strategies, and implementation documentation.

• Coordinate with vendors, Health IT teams, and operational leaders throughout project lifecycles.

• Serve as the liaison between clinical departments, business partners, vendors, and technical teams.

• Translate operational needs into technical requirements.

• Provide advanced troubleshooting, end-user support, and workflow consultation.

• Create and maintain system documentation, procedures, and knowledge resources.

• Identify opportunities to improve application performance, reliability, and clinical workflows.

• Support change management, quality improvement, and regulatory compliance initiatives.

• Mentor teammates and share technical expertise across the organization.

At UVA Health, you'll join a nationally recognized academic medical center where innovation, collaboration, and technology come together to improve lives. Your work will directly support clinicians and staff while helping advance patient care through reliable, high-performing healthcare technology.

Education

• Bachelor's degree required.

• Relevant experience may be considered in lieu of a degree.

Experience

• Five (5) years of experience supporting enterprise software applications, healthcare information systems, or related IT systems.

Licensure

• None required.

• Experience supporting clinical or healthcare applications.

• Experience with system configuration, implementation, and application support.

• Strong analytical, troubleshooting, and problem-solving skills.

• Experience working directly with end users and vendors.

• Project leadership or implementation experience.

• Knowledge of healthcare workflows and regulatory requirements preferred.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

• Paid Time Off, Long-term and Short-term Disability, Retirement Savings

• Health Saving Plans, and Flexible Spending Accounts

• Certification and education support

• Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.