Northridge Internal Medicine - Patient Account Specialist

If you are looking for an opportunity where your medical billing expertise directly supports patient care and helps a close-knit clinical practice thrive, this role offers the chance to make a meaningful impact every day. As a key member of the Northridge Internal Medicine team, you will play an essential role in maintaining accurate financial operations, supporting patients, and ensuring providers can focus on delivering exceptional care.

Join a supportive clinic-based team that values collaboration, accountability, and service excellence. This position offers the opportunity to work closely with physicians, nurses, access staff, patients, and insurance partners while developing expertise in a highly visible and important function within Community Medicine.

The Role

As the Billing Account Specialist, you will be an integral part of a small, collaborative medical practice focused on delivering outstanding service to both patients and providers. This is a fast-paced role that blends medical billing, collections, cash posting, customer service, and problem-solving. Success in this position comes from strong attention to detail, excellent organizational skills, and the ability to manage multiple priorities throughout the day.

In a typical day, you may:

• Answer patient calls regarding billing questions and account balances

• Process credit card and check payments accurately and efficiently

• Post payments and reconcile financial transactions within the billing system

• Follow up with insurance carriers regarding outstanding claims

• Contact patients regarding balances and assist with payment arrangements

• Support cash posting and collections activities that are critical to the financial health of the practice

• Maintain accurate records while ensuring compliance with billing and documentation requirements

• Learn practice-specific billing processes and develop the independence to manage responsibilities confidently

This role is ideal for professionals with experience in medical billing, cash posting, collections, accounting, banking, or healthcare revenue cycle operations who enjoy staying busy and taking ownership of their work.

Why UVA Health

At UVA Health, you become part of one of the nation's leading academic health systems, known for its commitment to excellence, innovation, and patient-centered care. Every role contributes to our mission, and revenue cycle professionals play a vital part in ensuring patients receive seamless support throughout their healthcare experience.

What makes this opportunity special:

• Work within a small, supportive clinic environment where your contributions are visible and valued

• Build strong relationships with providers, nurses, and operational teams who work together toward shared goals

• Enjoy a stable weekday schedule with no nights, weekends, or on-call responsibilities

• Benefit from onsite parking and an office located directly within the clinic setting

• Gain exposure to the full spectrum of practice-based billing and collections activities

• Join an organization recognized for excellence in patient care, research, education, and innovation

• Develop your healthcare revenue cycle expertise while contributing to the success of a highly respected medical practice

This position offers the unique advantage of combining the resources and reputation of UVA Health with the close-knit culture and collaboration of a community-based internal medicine clinic.