Associate, Planning and Analytics

Position Title: Associate, Planning and Analytics

Position Classification: Regular; Exempt; Full-Time; 40 Hours/Week

Reports To: Associate Director of Planning and Analytics

Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or a hybrid of these two options. Ability to travel internationally to PIH sites annually is preferred

Please note that we do not sponsor U.S. work authorization for this role. Candidates must be able to legally work in the U.S. without visa sponsorship.

Position Overview:

The International Operations (IOps) team works in pragmatic solidarity with care delivery and university sites to ensure the reliable availability of the medications, supplies, equipment, dignified facilities, and operations systems required to deliver quality health care to those most in need. This scope of work includes international order management and administration, sourcing new items and identifying best pricing, overseeing US-based warehousing, managing international shipping and documentation, coordinating the customization and implementation of Partners In Health's (PIH) supply chain management software, designing reports, providing support for biomedical and facilities teams, and providing technical support.

The Associate is responsible for developing actionable, accurate reports that the team can use to measure performance and communicate results. They will also monitor data quality, help develop tools for faster and more accurate data entry, and serve as IOps representative for data projects with other cross-site teams. The Associate must be detail oriented, organized, and proactive, with a passion and commitment for systems improvements, thinking creatively about data analytics, and serving PIH's patients around the world.

Responsibilities:

• Data Analysis and Reporting (50%)
• Create, improve, and update reports to automate and visualize supply chain and logistics work, acting on level of urgency for operational impact
• Support forecasting for cross-site bulk order process
• Implement and monitor supply chain key performance indicators, identifying areas for improvement
• Proactively explore and execute on opportunities to increase efficiency through new reports, data analysis, or systems features
• Perform ad hoc data analyses as needed
• Data Management (30%)
• Coordinate data management and cleaning projects for cross-site IOps team
• Serve as IOps team point person for projects related to data warehousing and integration of IOps data with other PIH teams' data (Electronic Medical Records, Finance, HR, etc.)
• Develop indicators to monitor data cleanliness as well as systems to use and improve related data
• Identify data issues and follow up with country teams to improve data collection
• Documentation and Training (20%)
• Create organized and accessible repository for reports and recorded trainings
• Monitor reports for user uptake and target improvements and trainings based on findings
• Regularly solicit feedback from users across all locations to improve reporting
• Conduct trainings on reports for users across all PIH sites, ensuring accessibility to diverse user base

Qualifications:

• 5-8 years of relevant experience in data analytics, business intelligence, reporting, or operations analysis; relevant advanced degrees may be considered toward this experience requirement.
• Demonstrated mastery of business intelligence software like Tableau or MS Power BI
• Advanced Microsoft (MS) Excel skills
• Strong analytical skills and demonstrated success solving problems creatively in order to meet organizational goals and objectives
• Ability to work well with a diverse team, honoring the concerns and priorities of staff in care delivery sites
• High attention to detail and ability to respond to changing priorities
• Strong communication skills, including using data as a communications tool

Preferred:

• Demonstrated interest in global health and humanitarian supply chain
• Experience with Enterprise Resource Planning (ERP) systems or Logistics Management Information Systems (LMIS) or proven ability to learn new systems quickly
• Experience providing trainings and user support for software
• Experience working/living in a developing country
• Proficiency in Haitian Kreyol or French
• Interest and ability to travel to PIH sites 1-2x/year

Core Values and Competencies

• Demonstrates the organization's core values of: Commitment, Humility, Integrity and Pragmatic Solidarity/Accompaniment
• Accountability - Able to accept responsibility for one's actions, outcomes, and those of their team.
• Achieving results - Able to set realistic goals, put plans into action, monitor progress, evaluate outcomes, and apply lessons learned.
• Adaptability - Able to adapt to change, to balance multiple demands, consider new approaches, and persist towards solutions in changing circumstances.
• Teamwork - Able to work well with others to achieve common goals. Exemplary interpersonal skills; ability to collaborate effectively with staff across departments and countries.

This vacancy may be used to fill similar positions.

Organizational Profile

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world's leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments' efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Any offer of employment is contingent upon the successful completion of applicable background checks.

Our Benefits Are Built for Real Life

We know you do your best work when you're supported.

• Work from anywhere in the U.S.for most roles, with flexibility baked into how we operate
• Comprehensive health coverage(medical, dental, vision, disability, and life insurance) so you can focus on what matters
• A 401(k) with automatic employer contributionsto help you invest in your future
• Flexible PTO with no cap, plus generous holidays, summer and winter breaks, and a sabbatical program
• Professional development supportandhome office reimbursementsto help you grow and work comfortably wherever you are

(Some roles may require specific locations or on-site presence. Benefits are subject to plan terms.)

The starting salary range for new hires in this position is between $70,040 - $74,160/year and may vary depending on multiple, individualized factors including functional experience and job-related experience. Our Human Resources team will work with you during the hiring process to understand your likely placement within this salary range. In keeping with Partners In Health's commitment to salary transparency and internal parity, salaries at PIH are not negotiable.

Partners In Health will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact: [emailprotected].