Voice Technician

Now hiring for a Voice Technician

Location: Jonesboro, AR

Job Type: Full-Time | Direct Hire

Pay: Starting at $18.00/hour, based on experience

Put Your Voice Technician Skills in Gear. We've Got Work.

• High school diploma or GED required.
• Trade school certification, technical training, or an Associate degree in Electronics, Telecommunications, Information Technology, or a related field is preferred.

• Minimum of 2 years of experience with VoIP phone systems, telecommunications, or voice communication technologies.
• Experience installing, configuring, and troubleshooting IP-based phone systems.
• Experience supporting platforms such as Microsoft Teams Voice, 3CX, RingCentral, Zoom Phone, or similar systems is preferred.
• Experience with low-voltage systems, security systems, or structured cabling preferred.
• Experience reading schematics, technical documents, and installation instructions.
• Strong troubleshooting and problem-solving skills.
• Customer service experience in a technical environment preferred.

• Install, configure, and test VoIP phone systems, paging systems, and telecommunications equipment.
• Program and maintain IP phones, voicemail systems, extensions, auto attendants, and call routing features.
• Perform system inspections, preventative maintenance, and equipment testing.
• Troubleshoot voice, network, and telecommunications issues.
• Diagnose technical problems and implement effective solutions.
• Provide technical support and customer service to clients.
• Train customers on system operation, features, and functionality.
• Maintain accurate installation, service, and inventory records.
• Review schematics, job files, and technical documentation.
• Communicate project updates and progress with team members and project managers.
• Complete installations and service calls safely, efficiently, and according to project requirements.
• Utilize hand tools, power tools, and testing equipment to complete technical work.

• Ability to regularly lift and carry up to 50 pounds and occasionally lift up to 100 pounds.
• Ability to climb, balance, kneel, crouch, reach, and work in various positions.
• Ability to work indoors and outdoors in changing weather conditions.
• Ability to safely operate hand tools, power tools, and electronic testing equipment.
• Ability to wear required personal protective equipment, including safety glasses and hearing protection.
• Ability to travel to customer locations and complete field service work as needed.
• Ability to work in various commercial and technical environments.

Direct Hire Perks & Employee Benefitsvary by client and are confirmed at the time of offer.

Example offerings may include:

• Comprehensive medical, dental, and vision coverage
• Life and disability insurance options
• 401(k) retirement savings plan
• Paid time off to support work-life balance

One Associates Take for Best in the Biz

"I have worked through a lot of temp agencies, and Staffmark is by far the best one. I was contacted and placed quickly. They show true care and concern about their employees." - Kelly, Staffmark Associate

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.