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On Call Concierge

NRI, Inc.
United States, Maryland, Rockville
11400 Rockville Pike (Show on map)
Jul 17, 2026

We're looking for a personable and reliable On-Call Concierge to provide front-desk and guest/resident services on an as-needed basis. This role is perfect for someone who thrives in a customer-facing environment, enjoys flexible scheduling, and takes pride in delivering a polished, welcoming experience.

What You'll Do
  • Greet and assist residents, guests, and visitors in a professional and courteous manner
  • Answer and direct phone calls, emails, and inquiries
  • Monitor building access, sign-in logs, and security protocols
  • Receive, log, and distribute packages and deliveries
  • Coordinate with property management, maintenance, and security staff as needed
  • Address resident/guest requests and resolve concerns promptly
  • Maintain a clean, organized, and professional front desk/lobby area
  • Respond to on-call shifts as scheduled, covering absences or high-demand periods
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