Insurance Coordinator II | HomeHealth

Christiana Care's Home Healthcare Division, the Visiting Nurse Association (VNA) serves patients across the entire State of Delaware. We are currently seeking a full time, Insurance Coordinator to join our team and verify, document, and review insurance cases as well as maintain and update required authorizations for on-going insurance verification as assigned. The successful candidate will work a part-time schedule of 20 hours per week, Monday thru Friday, between 8am to 4:30pm, with no weekend or holiday commitment.This position offers the potential for a hybrid or remote work schedule following the successful completion of the 90-day introductory period.

The successful candidate will:

• Verify insurance eligibility of all managed care cases assigned; leveraging websites like Navinet, Availity and Pear Portal as well as direct contact with payers.
• Obtain pre-certification and on-going authorizations as required for all managed care cases assigned
• Maintain insurance authorization tracking through clear, accurate documentation of all pertinent information
• Ensure authorizations are timely and accurately entered into the patient's account
• Review and update open authorizations that create a claims auth hold to ensure claims are released

Education and experience requirements:

• High School diploma required
• Proficient in Microsoft Office Suite (Outlook, Word, Excel), and electronic healthcare systems, with strong typing and computer navigation skills required
• Experience with medical insurance verification, authorization management, and payer requirements required (3-5 years)
• Home Care experience preferred (3-5 years)
• Effective time management and problem-solving abilities a must
• Ability to implement new ideas, accepting of constructive feedback

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/