Onboarding Specialist - Full Time

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SHIFT/LOCATION: M-F, Office Hours (Days). Oklahoma City, OK

**The ideal candidate for this role will not only have a high understanding of confidentiality while handling sensitive situations, but would also have experience with processing background checks (especially fingerprints).**

The HR Generalist provides broad human resources support across HR Operations, HR Talent & Culture, and HR Total Rewards, contributing to effective service delivery, data integrity, and an enhanced employee experience. In this capacity, the position delivers professional support that advances the organization's business operations through analysis, problemsolving, and application of HR expertise. It requires evaluating information from multiple HR domains, applying professional judgment to determine appropriate actions, and making recommendations that influence HR operations and organizational outcomes. Responsibilities include interpreting HR policies and practices, resolving complex inquiries, supporting compliance, maintaining accurate HR data, participating in crossfunctional projects, and improving HR processes. Work assignments vary across HR subspecialties and may shift based on organizational needs, providing broad exposure to multiple areas of HR practice.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position. Specific responsibilities will be determined by the department assignment but may include any of the following.

• Interpret and apply HR policies, procedures, and employment regulations to resolve complex employee and leader inquiries, evaluating circumstances, determining appropriate guidance, and exercising independent judgment on matters with organizational impact.
• Analyze HR data, documentation, and case information to identify discrepancies, trends, and risks; recommend process improvements that enhance data accuracy, consistency, and compliance across HR Operations, HR Talent & Culture, and HR Total Rewards.
• Manage and execute HR transactions and system updates requiring accuracy, discretion, and understanding of interrelated HR processes, ensuring information integrity and compliance with internal controls and regulatory requirements.
• Support compliance activities by maintaining accurate records, preparing required documentation, monitoring deadlines, and participating in auditrelated work to ensure adherence to federal, state, and organizational standards.
• Collaborate with HR teams on crossfunctional projects aimed at improving service delivery, workflow efficiency, and employee experience, contributing research, benchmarking, and operational insight to inform decisionmaking.
• Develop and prepare HR reports and analysis for leaders, compiling data across HR functions and presenting insights that support planning, forecasting, and evaluation of HR practices.
• Participate in the development, revision, and communication of HR materials, including process guides, communication content, and changemanagement documents, to support organizational initiatives and ensure consistency in HR practices. Conduct presentations as assigned.
• Coordinate and support HR workflows such as documentation management, case handling, onboarding steps, and hiringrelated processes, ensuring tasks are completed accurately and in alignment with HR standards.
• Serve as an HR representative at internal or external events, supporting organizational outreach, engagement initiatives, and the consistent communication of HR programs and services.
• Support employee relations activities by preparing documentation, conducting factfinding, and managing followup tasks under HR guidance, maintaining confidentiality throughout the process.
• Assist with recruitmentrelated activities, including candidate coordination, communication management, and maintaining accurate hiring records to support efficient and compliant hiring processes.
• Support earlystage talent sourcing and outreach by assisting in identifying potential candidates and engaging through appropriate channels to support talent pipeline development.

General Responsibilities:

• Performs other duties as assigned.

Minimum Qualifications:

Education: Bachelor's degree required.

Experience: At least 3 years of relevant work experience required.

License(s)/Certification(s)/Registration(s) Required:

SHRM-CP, SHRM-SCP, PHR, or SPHR certification at the time of hire or attainment within 12 months of hire.

Knowledge, Skills and Abilities:

• Knowledge of general Human Resources practices, processes, and terminology.
• Knowledge of HR systems, employee selfservice tools, and HR data standards.
• Knowledge of basic employment regulations and compliance requirements.
• Strong customer service and communication skills.
• Skill in organizing, prioritizing, and managing multiple tasks efficiently.
• Skill in data entry, documentation, and maintaining accuracy.
• Skill in analyzing HR data and preparing basic reports.
• Ability to handle confidential and sensitive information with discretion.
• Ability to interact professionally and build effective working relationships.
• Ability to learn and navigate HR technologies quickly.
• Ability to follow procedures while identifying opportunities for improvement.
• Ability to work both independently and collaboratively within teams.
• Ability to adapt to changing priorities and support multiple HR functions.
• Ability to communicate clearly in written and verbal forms.

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