Account Executive

Enterprise Account Executive - AI-Powered Customer Experience Solutions

About Alvaria

Alvaria is the global leader in compliant outreach orchestration leveraging decades of operating in the highest regulated customer experience, contact center, and AI-powered automation solutions. Our AI-driven platform empowers enterprises to modernize customer engagement across voice, digital, compliance, outbound engagement, and intelligent automation. From banking and healthcare to insurance, telecommunications, and retail, the world's leading brands rely on Alvaria to improve operational efficiency, reduce risk, and create more meaningful customer connections.

The Opportunity

Alvaria is seeking a strategic, entrepreneurial Enterprise Account Executive to drive growth across the next generation of AI-powered customer experience solutions.

This is more than a traditional sales role. We are looking for a consultative sales leader who can engage C-suite executives, customer experience leaders, operations teams, and technology stakeholders to reimagine how organizations leverage AI, automation, and modern contact center technologies to transform business outcomes.

As a key member of our sales organization, you will identify, develop, and close complex enterprise opportunities while serving as a trusted advisor to customers navigating digital transformation initiatives. You will own the entire sales cycle-from strategic prospecting and executive engagement to business case development, negotiation, and successful close.

What You'll Do

Drive Enterprise Growth

• Develop and execute strategic account and territory plans focused on acquiring new enterprise customers.
• Identify and engage senior decision-makers responsible for customer experience, operations, service delivery, digital transformation, and AI strategy.
• Build and maintain a robust pipeline of qualified opportunities across targeted industries and accounts.

Lead AI and CX Transformation Conversations

• Position Alvaria's AI-powered customer experience, contact center, and automation solutions as strategic business enablers.
• Uncover customer challenges and align solutions to measurable business outcomes, including cost reduction, revenue growth, customer satisfaction, employee productivity, and operational efficiency.
• Facilitate executive-level conversations around digital transformation, automation, compliance, and AI adoption.

Execute Complex Solution Sales

• Partner with Solution Consultants and technical experts to design differentiated solutions that address customer business objectives.
• Build compelling business cases and ROI models that demonstrate measurable value.
• Navigate complex enterprise sales cycles involving multiple stakeholders, procurement teams, legal departments, and executive sponsors.

Own Territory Strategy and Forecasting

• Develop both short and long-term growth plans aligned with company objectives.
• Maintain accurate pipeline management and forecasting while consistently progressing opportunities through the sales process.
• Analyze market dynamics, competitive threats, and customer trends to identify new growth opportunities.

Collaborate Across the Organization

• Work closely with Marketing, Product Management, Professional Services, Customer Success, and Partner teams to create exceptional customer experiences.
• Leverage executive sponsorship and cross-functional resources to accelerate customer success and revenue growth.

Represent Alvaria in the Market

• Serve as a trusted ambassador for Alvaria at customer meetings, executive briefings, industry events, conferences, and partner engagements.
• Travel as needed to build strategic relationships and advance business opportunities.

What We're Looking For

Experience

• 7+ years of successful enterprise software sales experience within SaaS, IaaS, CCaaS, Customer Experience, AI, Automation, or UCaaS environments.
• Proven track record of consistently exceeding quota and delivering predictable revenue growth.
• Experience selling complex, high-value solutions into enterprise and upper mid-market organizations.

Strategic Sales Excellence

• Executive presence with the ability to build credibility with C-suite leaders and business decision-makers.
• Strong consultative selling, account planning, and value-based selling capabilities.
• Demonstrated success managing sophisticated, multi-stakeholder sales opportunities.

AI and Digital Transformation Mindset

• Understanding customer experience technologies, AI-driven automation, conversational AI, analytics, and cloud platforms.
• Ability to translate technical capabilities into compelling business outcomes and strategic initiatives.
• Passion for helping organizations innovate through AI and modern customer engagement technologies.

Core Competencies

• Exceptional communication, negotiation, presentation, and relationship-building skills.
• Strong business acumen with the ability to connect technology investments to financial and operational results.
• Highly self-motivated, resilient, and comfortable operating in a fast-paced, high-growth environment.
• Strategic thinker with a hunter mentality and a collaborative approach to winning business.

Why Alvaria

At Alvaria, you'll help shape the future of customer experience by bringing AI-powered innovation to some of the world's most recognized brands. You'll join a team that values curiosity, accountability, collaboration, and results while giving you the opportunity to make a direct impact on our growth and our customers' success.

If you're passionate about enterprise sales, AI-driven transformation, and helping organizations redefine customer engagement, we want to hear from you.