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Sr. Business Systems Analyst

Spectraforce Technologies
United States, California, Sunnyvale
Aug 03, 2026
Job Title: Sr Business Systems Analyst Duration: 12 Months Location: Sunnyvale (3days per week, Tu-Th) Responsibilities Elicit, analyze, and document business requirements from stakeholders using various techniques. Conduct thorough analysis of workflows and systems to identify areas for improvement. Translate business requirements into detailed functional specifications, user stories, and use cases. Solid knowledge and hands on configuration and/or development experience with Salesforce platform Manifests hands-on domain knowledge in business processes and systems that support Sales. A self-motivated person who can influence and drive cross-functional, cross-geo teams, promoting timely and effective communication. Ensures the application is supported by creating comprehensive requirement documentation and test cases(as needed). Recommends solutions, and considers opportunities to extend and leverage existing tools/products. Experience with Agile development and methodologies. A strong sense of urgency to help customers and the ability to identify insights and deliver quality, innovative experiences quickly. Strong documentation and process mapping skills Excellent stakeholder management and cross-functional communication skills Strong analytical and problem-solving abilities with high attention to detail Ability to manage multiple initiatives in a fast-moving environment Qualification BA/BS degree 5+ years' experience in business analysis Preferred Qualification Prior experience with other Sales or Support 3rd party tools like Gong, Gainsight, Nice WFM and others Demonstrated written and verbal communication skills with the ability to manage stakeholder relationships across the organization Experience with JIRA is a plus. Ability to prioritize, multi-task, and manage multiple complex bodies of work in a fast paced work environment Confident, self-aware team player open to receiving/providing feedback to peers and colleagues Ability to establish strong relationships with all levels of an organization Ability to solve challenges creatively Experience working in an agile work environment Knowledge and use of analytical and data analysis tools including Excel Suggested Skills: Analytical Communication Collaboration Sales process